The reported gas level (1/8) was not accurate. The tank had over 1/2 a tank when I returned it. I was charged additional gas fees and I do not believe I should have had to pay it. The drop off was during off hours (closed Sunday). Really disappointed about this one.
Geoffrey F
Local Jan & Vac Supply
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Capistrano Beach, CA 92624
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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is outstanding and everything was smooth as always and easy. Best UHaul location in Orange County!
Scott Kthe best
Nelson MThe process was perfect. No need for improvement.
Tate PThis U-Haul location scams customers by giving you a truck with almost zero gas in it and parking in on a steep driveway where upon inspection it looks like you have a quarter tank of gas. As soon as you pull onto flat ground the gas gauge light comes on. I drove for a total of 7 miles round trip. I had to put in gasoline as soon as I left the rental location. $3 gallons @ $6.50 per gallon. (Enough to drive 30 miles @ 10 miles per gallon. After returning the U-Haul the location charged my card an additional $50. All told, the $25 U-Haul I rented for 2 hours cost me $90 dollars. What a rip off.
Joshua R