We couldn’t figure out how to close the rental. The first person said we had to close it in the app, which we could not do. The second person said they would close it. That didn’t happen. Three days later we contacted them because the contract had not been closed. Today they closed it
BRUCE W
R&M Commercial Real Estate
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Aberdeen, NC 28315
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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It was not this locations fault. The original location we wanted to pick up the U-Haul on Highway 211 west end, nc never told us that did not offer 1 way trucks. We were very disappointed and this took us a lot longer and more miles to use this location. I called multiple times and spoke to Greg and he never mentioned this information. I also left a message with a girl that said she would return my call but never returned my call. I called Sunday and left a message and they never returned my call at Highway 211 location. Very disappointed in U-Haul think twice before you use them. They charged for extra miles and it was their fault we had to drive extra miles. They should have had us rate where we original contracted for a U-Haul.
Maggie Nif you really care call me
Imad KPutting the keys in the lock box and cleaning the trucks in the front and back. I even had pads in the back that I never asked or paid for which I told the dealer about and they just said said, bring them back. Probably about 50 pads or more, which were there inadvertently in exchange for such horrible service, and not only this time but time and time again.
Kyle SActually make sure the lock box works for the customer and have the key inside. I waited an hour past my pickup time after being told the key would be in the lock box. Also my order was not complete as the utility dolly was not inside, and I was charged for something I did not approve. No call backs whatsoever when I left voicemails.
Cedric J