Putting the keys in the lock box and cleaning the trucks in the front and back. I even had pads in the back that I never asked or paid for which I told the dealer about and they just said said, bring them back. Probably about 50 pads or more, which were there inadvertently in exchange for such horrible service, and not only this time but time and time again.Kyle Scherf S.
R&M Commercial Real Estate
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Aberdeen, NC 28315
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Actually make sure the lock box works for the customer and have the key inside. I waited an hour past my pickup time after being told the key would be in the lock box. Also my order was not complete as the utility dolly was not inside, and I was charged for something I did not approve. No call backs whatsoever when I left voicemails.Cedric J.
3rd party drop off, no customer.parking.Mark Timothy M.
Contactless service was great. The team in the office was quite helpful and very fast.Anthony M.
The trailer was clean and serviceable, but the wiring harness extender from the trailer plug to the truck was broken in two pieces. The personnel at the location stated that they only got $3 per rental, so I should "just rig something up". Luckily, the other car trailer had the wiring harness and I was able to swap the broken one with the serviceable one. If there was no harness to swap, I would have been without a trailer or would have had to decide if it was worth running without lights on the trailer. Not acceptable for the amount it costs to rent.Stephen L.