Corporate location transferred my reservation to this location. Had one guy on duty, which was his first day on the job, kept building doors locked during business hours, didn't know how to use computer, not able to scan driver's license or credit card. Took an hour to redo reservation. Trailer was buried in snow bank, took an hour to hook up chains to trailer. Trailer door was open so full of snow and ice.Chad M.
Hub City Motor & Car Wash
(U-Haul Neighborhood Dealer)
Aberdeen, SD 57401
- Mon–Fri8 am–8 pm
- Saturday9 am–8 pm
- Sunday11 am–6 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Aberdeen, SD 57401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Have them show up on time. Waited for 30 minutes before some one showed up to hook up. 800 am reservation does not mean show up for work at 830. Also had to push through a snow drift to hook up.John B.
Gas tank was at 1/4. This made it tough to bring back at that level and risk the 30 fee. As a result I brought back a 1/2 tank, which will not be reimbursed to me as per your policy. I wasted a good chunk of money to avoid being charged a punitive 5.25 a gallon and/or 30 dollar fine by buying an extra 1/4 of a tank too much. Why not just have them full then we don't have to play guessing games? This is my 4th rental this month and it would be way easier to just have us fill these like most rental cars.TOM O.
4:00 pickup. Pickup location called me 24 hours prior to pickup to confirm. I arrived at pickup location and the business was locked up. I called the phone number they called me from and it went right to voicemail. I called the phone number listed on the business door and it was inactive.I had to call U-Haul customer service who were able to contact the business owners. They had closed up there business for a bit to run errands. Totally unacceptable. My 10 minute pickup turned into almost 40 minutes.Jared A.
best service when they directed me to new U Haul center in Aberdeen - this place of pick up should not be a location for U Haul - very poor, didn't have what I reserved and gave me wrong item.Mark H.