Trailer Rental & Towing in Albertville, AL at Murphy Wholesale LLC
(U-Haul Neighborhood Dealer)

91 reviews

5497 US Hwy 431   Albertville, AL 35950

(256) 840-1880

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(256) 840-1880

5497 US Hwy 431
Albertville, AL 35950

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Albertville, AL 35950

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

91 reviews

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Write a review
Rating:
5.0

This location was great! Overall uhaul experience...terrible.. awful..would not recommend and will never do it again!

TERESA T. 
Rating:
5.0

Loved. Loved. Loved the young man who assisted me. So nice and professional. Definitely recommend!!!

BONNIE C. 
Rating:
4.0

No problems to improve on

RITA P. 
Rating:
5.0

This is my usual drop off location and pick up location. For some reason my drop off location was changed via a text. Not only was it going to be in the next town over, the location was going to be closed for the next 4 days. Had to call customer and get it changed to my usual local dealer.

Robert S. 
Rating:
3.0

Cab was not clean or the back i did clean it all out before and after use.

SHERI LYNN B. 
Rating:
5.0

The trailer contained broken glass which I vsacuumed out

FRANK D. 
Rating:
1.0

I was sent to this location since my preferred location had a full lot. This location was closed and I had to leave the hand truck I had rented in the unlocked back of the truck. I wasn't happy about this because I was afraid that some one might steal the hand truck and I would have to pay for it. Thank goodness the woman at my original location was helpful and willing to talk to me since the toll free number put me on hold and never answered my questions as to how I was to turn in the truck.

Carl C. 
Rating:
1.0

When I got there to drop off the trailer the parking lot was very full. It was tough to maneuver my truck and trailer into a good parking spot. Once it was parked I couldn't find anyone to help unhook it so I followed the self service steps. The trailer is far to heavy for one person to lift off the truck by themselves. I finally found an employee who told me it was not their responsibility to help me unhook it. I had to call my husband to drive half an hour to help me unhook it while the employee just stood there watching me.

Morgan K. 
Rating:
2.0

After being stranded on the side of the road for 4 hours with a broke truck, multiple calls to the location were made for assistance. They were not able to reach their service guy so I had to reach out to 1-800-uhaul to get help. I lost an extra day at work. Was on my way to turn it in when it broke down( a full 18 hrs earlier than I had too). Was never offered a partial refund, an apology or anything for the problems.

SHANNON S. 
Rating:
5.0

Normally their trucks are clean, this one however wasn't. I rent a U-Haul truck 2-3 times a month. Sometimes more . They are the best so far to deal with.

Pamela B. 
Rating:
5.0

People were very friendly, quick and the location is close to home. Very convenient

DANYELLE T. 
Rating:
1.0

Fix the trucks and not charge a fuel charge when a truck is returned with the proper amount of fuel in it

Joseph F. 
Rating:
5.0

Just continue to provide excellent service as you did. Ty Jg ARTis.

James A. 
Rating:
5.0

Easy pickup will be using this location again!

Ted G. 
Rating:
5.0

Check trailers more often to make sure all lights work at all times. I had to purchase at an auto store a plug adapter for lights cuz most trailers of uhaul has not been updated to reflect newer models of trucks that have the round connection. I believe as a customer I should not have to make an extra purchase! Uhaul should supply this item, in fact should have reimbursed me for the item. The personal was friendly and accommodating! But not when it came to the adapter that i will never use again and cannot return back to store. The price was $13 for the adapter. I just believe this was a rediculous purchase which was not the cutomer's problem it lies with Uhaul. I just don't believe Uhaul itself cares for the customer when they must make a purchase else where to ac omodate there rentals. Thanks for listening I'm not angry or upset.

David H. 
Rating:
5.0

Super friendly

JAMES A. 
Rating:
5.0

i liked the kindness of the customer service she was great and friendly

ELIZABETH Z. 
Rating:
5.0

Great Job!!

Shirley C. 
Rating:
5.0

Associate was very courteous and helpful.

Robert S. 
Rating:
3.0

Trailer was not hook up right. I had to tighten up the ball hitch when I got Home because it was very loose. When I brought back the trailer I had no help unhooking the trailer.

Barry G. 
Rating:
5.0

Cure pandemic.

THOMAS S. 
Rating:
3.0

Inform the customers on the fuel usage and where or needs to be before returning the equipment to drop off location

Kristie W. 
Rating:
5.0

The sign in process was crazy. I presigned in 3 days prior and then arrived at my location to pick up the truck and was then prompted to send in more info (driver information, etc.) that could have been done before hand. Then had to wait for the driver to be approved. We were almost late for our movers because of having to wait on approval-something that could have been done during the presign in process.

Anthony B. 
Rating:
2.0

trailer was parked facing uphill. One person cannot pull the trailer uphill to connect it to a tow vehicle.

David S. 
Rating:
2.0

I only used a little bit of gas and still got charged almost $20. I also had to extend the drop off time by only 2 hrs and no one needed it after me and I got charged a whole other days rental fee. ($46) These charges are ridiculous and I will not be using uhaul again.

Alex S. 
No reviews have been submitted for this location.

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