Very frustrated and disappointed with the service. When I got to the location to retrieve the truck, the lockbox was malfunction, and I was unable to get the key for the van. I was on the phone with three different representatives. I was offered to go to another location to get a truck. Because of time constraint, Idid not take the offer . I was offered a cargo van that was parked next to the truck in place of what I had reserved. Because I didn’t have a choice I had to go ahead and take the cargo van. Additionally, I had ordered three dollies but I was told they didn’t have it. I was not made aware of it ahead of time. The check in and check out assist over the phone was good.
ribca m
The Maids In College Park
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alexandria, VA 22304
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.