The truck steering wheel was off set truck was pulling a lot due to a bad alignment.
Melanie L
GTX Alfred
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alfred, ON K0B1A0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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When I went to pick up the truck I had to wait for 20minutes because the owner of the store didn't know how to confirmed the reservation when in finally left with the truck and got home there was no moving blanket in the back and the floor was all dirty . When I brought the truck back I had to wait another 20-30min because they tried to make me pay for the missing blanket but there was none and I when I left with the truck the gas was a little before 3/4tank so I fill it to a little before 3/4 but they wanted me to put the 3/4tank so they took money out of my bank account without permission. They're lucky that I have something better to do with my life or I would have called my lawyer
Roy RExtremely professional and courteous personnel. Something hard to find these days. A vehicle manual would help, ex: "Tow/Haul function, MPG, TRIP METER.....functions. Driver side wiper blade came out of the wiper arm as I left our yard. Windshield was dirty inside and out.
roland dSwitching pickup locations right before pickup is unacceptable. First rental had to be cancelled the previous day as you expected me to pickup the truck 45min outside my way with no credit of any sort for the added kilometres. Was then told that no other trucks were available for me so I took the risk and cancelled to then rebook with another neighborhood dealer. They also switched my new pickup location by 25min instead. Much better but still unacceptable. No credit again and unable to make the 1 way trip as I originally booked. U-Haul is just too big, they don’t care about you. You’re just a number and a dollar away anyway.
Jonathan BHello, The staff were friendly and helpful in our truck rental. I would recommend them to others. Thanks much
Terry F