Hello, our truck was 3 quarts low on engine oil, if my husband didn’t take it upon himself to check it we would had broken down on the road side and your engine would had blown up because we had a 10 hour travel ahead of us . We had them document this at the location before we left. We arrived to pick up our truck at 8 30 am we didn’t leave until an hour later due to having to inspect the truck ourselves. One person was in front of us, but they were leaving so there wasn’t anyone there but us. It should had been quick and easy but it wasn’t. We would like a refund since we saved your truck from blowing the engine up which would had been a huge expense. Your prompt response would be greatly appreciated.
ada b
Tinkertown Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alfred Station, NY 14803
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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They kind, helpful & explained everything very well
Amy HVery welcoming and professional. Explained everything fully- I felt like a valued customer. Thanks so much!
John PI can’t think of anything of hand, you were very courteous and helpful.
Richard LDropoff was very fast with no issues
Scott D