They got us in and out quickly, the woman who got us our rental was very nice. We had no issues.hannah S.
Trailer Rental & Towing in Altamont, IL at The Home Center
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Altamont, IL 62411
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The service & convenience of this location was outstanding. The truck was clean & in good repair. I will definitely use this location again should I need to & will recommend to others!Stacia B.
Very professional!Matthew R.
It was so convenient to my new home to drop off. Excellent customer service and very friendly.Martha V.
I was given the worst truck availabe to move 4300 miles. It broke down twice on the way and and had to be hauled the last 200 miles. We were told the tow driver picked up the truck at 10 am. for a four hour drive but the truck did not arrive until after 8 p.m. Then there was no help available to hire for unloading.steve F.
Nothing needs to be done, excellent service on the pick up end. I still find the remote check in process cumbersome.Dave M.
Very pleasant and helpful. Great experiencebobbi O.
Nothing...it was absolutly EXCELLENT. Most defiently recommending.Robert B.
Top notch andGreg K.
Treat them the same way you treated me.Melody D.
My experience with Mark at the uhaul in Altamont with very pleasant, and he was very personable and helpful. However, I only ended up working with Mark after an extremely frustrating experience working with John at the uhaul at 1205 N Keller Rd, Effingham, IL 62401. Our reason for needing uhaul was due to our Boy Scout trailer breaking down south of Effingham. We were stranded on a busy road, four hours from home, in need of immediate assistance, and trying to work through our options. John would not give me a quote on the cost until I provided him with name, address, what I was pulling with, email, etc., even after I explained my situation and requested that I just get the cost estimate so we could make a decision, he insisted he had to have it before he gave me the cost. Once he got to the cost he was wishy-washy on the actual total. We decided the uhaul was our best option, so I called him back to tell him we'd be there in 15 minutes. At that point he insisted on getting all the information on the vehicle we'd be pulling it with (which was parked a half mile down the road from me and I did not have). I asked that he get that information when he got there, but he refused saying he couldn't guarantee the trailer without it. At that point, I asked if there were other uhauls in Effingham and he said that there was and I was welcome to call them instead....which lead me to Mark in Altamont (a really great guy who was able to assist us easily). John should be trained in customer service, or removed from customer contact. Respectfully.beth D.
Jerry was very helpful and friendly.Dennis S.
Mark was very friendly and helpful.PAM T.
I am very pleased with our experience renting the U-Haul from The Home Center in Altamont.amy S.
Excellent service! I highly recommend this location!PEGGY P.
Cruise control on the trucksteve S.
Was disappointed was given a quarter of tank of gas well we filled it up and it was still on full so it had 3 times the gas in it then it did when we got it . We got told they couldnt credit us for the gas or take off any of the miles so my 61 dollar uhaul trip turned into 111 trip and I know the next person that uses it will get told to bring it back on full so they just made extra money . I will probably never use a uhaul again because of this . I feel like is was unkind .Stephanie L.
The staff were friendly and very helpful.Aric T.
What a mess- jerry and mark were very nice and helpful but whole reservation was messed up!!!! Would NOT recommend!!!!APRIL S.
Very helpfulVicky F.
Super friendly group of people in the little town of Marshall, IL. The owner/manager came out and hooked up the Ramp Trailer for us. Thank you again for the great service.BILL M.
The pickup location was great. I reserved the truck 2 weeks in advance then a couple days before a rep called and said the closest truck was almost an hour away and it was my fault which it was not. The next rep explained to me that I should have called corporate and the work from home people didn't know what they were doing. Now I have an extra charge on my bill because someone else made a mistake and I have to waste up to 3 days to get it back? My experience was very frustrating.John T.
I was originally to pick up a 15 foot truck at Paradise Inn in Effingham Illinois. I called the hotel in advance to let the man know that I would be there to pick the truck up right after i get off work, at 2:00pm on Monday July 2323rd 2018. He told me that he would be there. After getting there, no one was around, I called the hotels number twice, left a message. I called a Springfield Illinois UHAUL number. I spoke to a very nice lady, I believe her name was Patty or Penny I know her first name started with a P. Kind of a gruff voice. SUPER nice. She hooked me up with a Uhaul truck in Altamont Illinois. Charged us a price we couldn't refused, plus an added 50.00 for our inconvenience. Thank you so much for helping me out. The lady from Uhaul that was in Springfield Il, and the man from the Do-It home center in Altamont Il were the nices people. They made our stressful day a lot better. A big Thank you to them. Marla BourlandMarla B.
Very friendly and professional people.Stanley S.