You gave me a truck with a bad transmission We got stuck on the mountain on two different occasions trying to figure out what was wrong with it. We finally made it to our destination cuz we couldn't get through to you guys because you have like five people working phones could not get a hold of you why we're in the mountains stuck and I spent multiple hours on hold just to be told y'all are too busy at this time call back another time and when you would call me back I would put me back on hold and the same thing would happen. We were told the last bit of our stuff in our U-Haul that had to be moved to a different location just right down the street was to be removed out of the truck so we did only to find out that no y'all were going to tow the truck out so we had to pack it back up. You guys should be paying me at this point This lasted for over 13 hours And not being able to get in touch with y'all to be able to report there was a problem shame on y'all
Trailer Rental & Towing in Asheville, NC at U-Haul Moving & Storage of South Asheville
Moving to or from Asheville, NC? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Asheville, NC 28803 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Asheville, NC
Cargo trailers in Asheville, NC are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of South Asheville!
Utility trailers are perfect for towing large or oversize cargo in Asheville, NC 28803. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of South Asheville provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Asheville, NC and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Asheville, NC online today!
Trailer and Towing Supplies
Printed contract and electronic contract did not contain the same information. It did no good to call as there was never an answer at the facility. Wait time was exorbitant at the central routed location. My call was dropped and I did not get a call back, even though my contract was being reviewed and the receptionist had my phone number. I did not have the additional time to place another call and wait for the pickup.
Wind shield and mirrors should get cleaned when trucks/cargo vans get returned
Staff not present in sales area...waited 20+ minutes in line, with one person handling customers.
I still haven't received my $100 refund now I have to take time to hunt you guys down and get my money back
Although the Starting rate is supposedly $19.99 per day, just know that I rented a cargo van for 1 day. I had a 511 mile round trip and it ended up costing just over $300 for the day.
Note this was NOT my original pick up location. I was supposed to pick up from Marshall General Store at 7 AM using the Truck Share option. Somebody dropped the ball because when I got to the location that was not possible. I had to make the drive to this location instead which was extra time and made me late for the moving help I had lined up. That was the only negative part of my experience. Please let Marshall General Store know that is not acceptable if they are going to be your partner!
We had to wait about 5 minutes for a customer service agent. She was somewhere else on the property. Also, it was a little difficult getting out of the parking spot. The truck was angles away from the exit which made it difficult to back up.
Very tight location
The staff was very helpful. When I went to approve of the condition of the van before driving it, I did not realize that I could take photos and upload them. Possibly it mentioned this in the instructions of the email, and I did not read it. Overall I had a very good experience and again the staff was very Nice and helpful.
I can't say enough about how helpful this location was..No really go there for all your rental needs.
Why would somebody charge me extra miles it was almost like an extra hundred dollars what a joke
The mobile app is asexual. I have to log in at least three times to pick up or drop off. It took forever to get anyone to verify my info so I just stood outside for about 15 by the lock box waiting. Even went inside for help and they just shrugged and said have to wait. After all the waiting, no key in the lock box and had to go in for help anyways and the guy couldn't find the key.. I'm not sure after 3 rentals in less than a week I will ever use the mobile app again.
Please send separate texts about general information (Covid updates) and actual important information about change of pick up location. I had to drive over 20 miles to pick up and another 20 miles to drop off the van that I rented. It made a stressful move day, even longer and more stressful. I was not called about the change of pickup location from my requested location, and the text including that info, started with your request to complete online check in due to Covid.
The truck was not clean. It had trash and a dirty cup in it. All items were in the front console of the truck. They were easily noticeable.
I booked online and provided my credit card, then completed the rental online. Despite this, I had to wait more than 45 minutes in line. There was no apology, no explanation, no effort to accommodate those that had pre-booked online... just the expectation that we stand and wait. Completely unacceptable.
Charges are too expensive
Open the store on time. I had a 9am Sunday morning pick-up scheduled, and the employees did not show up until after 940am. Next, the truck I was assigned would not start. Finally, the replacement truck printout showed a half tank of fuel, but the gas gauge was below empty when I started the vehicle. I was unsure I would even make it to a gas station. I took pictures and video of the gas gauge (before and after fueling), odometer and fuel receipt.
Great service, helpful staff
Need more customer service employees. One person not enough.
Great services and good price. They have all your moving and storage needs, covered.
There was absolutely no parking where I could leave my vehicle for less then 24 hours. Additionally, the customer service on beginning and returning was poor. Zero personality or professionalism.
Nothing. Every thing was perfect. And very nice people