The only person there who seemed to be doing their job was James I believe his name was. Tall guy with long dreads. If he wasn’t there I wouldn’t have gotten any help. He made this whole experience a lot less stressful for me. BUT, he seemed to be the only one who cared. Definitely give him a raise because he deserves it. I suggest finding new staff other than him. He made the process of moving in and out stress free and actually listens to the customers.
seana h | Overall ExperienceSelf Storage Units in Asheville, NC, 28803
U-Haul Moving & Storage of South Asheville
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small | 5' x 5' x 10'
Miscellaneous Storage
Size Guide- Rate:
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$84.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $84.95 Per Month
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![Example storage unit layout]()
Small | 5' x 6' x 10'
Miscellaneous Storage
Size Guide- Rate:
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$89.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $89.95 Per Month
2 Units Left!
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![Example storage unit layout]()
Small | 5' x 7' x 10'
Miscellaneous Storage
Size Guide- Rate:
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$94.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $94.95 Per Month
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![Example storage unit layout]()
Small | 5' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
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$109.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $109.95 Per Month
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![Example storage unit layout]()
Small | 5' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
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$114.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- ADA
- Rate:
- $114.95 Per Month
2 Units Left!
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![Example storage unit layout]()
Small | 5' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $114.95 Per Month
-
![Example storage unit layout]()
Medium | 15' x 5' x 10'
1-2 Bedroom Home
Size Guide- Rate:
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$119.95
Per Month
- Interior
- 1st Floor
- Mezzanine Level
- Heated
- Rate:
- $119.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Medium | 8' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
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$144.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $144.95 Per Month
2 Units Left!
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![Example storage unit layout]()
Medium | 10' x 8' x 10'
1-2 Bedroom Home
Size Guide- Rate:
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$149.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $149.95 Per Month
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![Example storage unit layout]()
Medium | 10' x 10' x 8'
2-3 Bedroom Home
Size Guide- Rate:
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$164.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $164.95 Per Month
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![Example storage unit layout]()
Medium | 10' x 10' x 10'
2-3 Bedroom Home
Size Guide- Rate:
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$169.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $169.95 Per Month
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![Example storage unit layout]()
Medium | 10' x 15' x 10'
2-3 Bedroom Home
Size Guide- Rate:
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$189.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $189.95 Per Month
1 Unit Left!
What Is Online Move-In / Rent Now?
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Arden-Asheville Self Storage
7 New Rockwood Rd, Arden, NC 28704 View Available Units2.4 miles from this location -
U-Haul Moving & Storage of E Asheville
387 Swannanoa River Rd, Asheville, NC 28805 View Available Units5.9 miles from this location -
U-Haul Moving & Storage of Hendersonville
1500 Airport Rd, Hendersonville, NC 28792 View Available Units13.6 miles from this location -
Hendersonville Self-Storage
1055 Keith Street, Hendersonville, NC 28792 View Available Units13.8 miles from this location
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Facility lighting needs to be updated as well as floors cleaned and resurfaced. Outside needs to be swept/sprayed down and equipment better managed as I had to move trailers myself to get access to the loading bay. Loading bay was not clean and not clear when I got in; could not back trailer completely in bay. Reaching out to “Jason”, I’m an electrician and contractor in the area, happy to help with these maintenance issues. Damon Painter 7044774965
Damon P | First ImpressionsAll of my items were ruined by water damage. This cost me thousands of dollars in damage to personal belongings. Staff told me they knew about existing leaks that affected other customers and did nothing to reach out or try and fix the issue. When I told staff what happened they seemed annoyed and did not care. Awful customer service, awful location, I will NEVER use U-Haul in any capacity again.
CHRISTOPHER A | Overall ExperienceEasy, just what I needed
Jeff L | Overall ExperienceThe storage is fine. I reserved dollys for my truck and moving process. Had them reserved for over a week, I get there and there are no dollie’s. The man Zachary was of no help and could not figure out a solution even thought I promised those supplies. Then I pay for moving blankets and he does not provide me with them. I wasted over an hour talking to him and the only thing that went right that day was checking into the storage unit which I did by myself.
Marissa M | First ImpressionsEasy access, hassle free. Thank you!
Chris R | Overall ExperienceWhen we emptied our storage unit we found some boxes were wet on the bottom, looked like it came from an adjoining unit. The staff were very helpful in giving me the info I would need to file a claim if anything was damaged. Each time I have interacted with the staff they have been friendly and helpful.
Nina E | Overall ExperienceIt was known that there were issues with rain leaking thru the roof and no one was notified! It wasn't until we went to our storage unit after a heavy rain that we saw water standing in our unit and on the hallway floor. Had to make a claim (which only paid pennies on the dollar) and the right thing to do would have been to offer refunds for the monthly rental. But not going to hold my breath on that one.
LISA J | Overall ExperienceWas over charged by the general manager for “additional” fees aside from late charge that were not explained, discount that was given when contract was signed was not honored. General manager waived fees and “fines” for other customers (friends) unethically and illegally that I know of. Very unprofessional. Will never use this location again.
JER-MAYNE W | Overall ExperienceStaff constantly found off the floor in a garage next door. Rarely seen someone at the counter. Manager is a complete JOKE. RARELY onsite and never returns phone calls. I had a billing dispute that went on for nearly a month in which I was billed TWO MONTHS ahead of time and was classified as being late. When I brought this to the manager's attention when I could finally find her at work, I was told yes, my bill was messed up. Just ignore it. Made NO effort to correct or assist in anyway and was mostly rude about it. I was receiving past due and lien notifications and late charges, I was told those came from Arizona. I FINALLY resolved the issue by going over her head to the District Manager in Spartanburg and her assistant took care of it in less than a minute. Would HIGHLY recommend reconsidering the manager's employment with U-Haul. Will question using U-Haul services ever again based on this experience. Worse U-Haul facility I ever dealt with and have used U-Haul multiple times over the years. Will advise others NOT to use this facility.
Timothy A | Overall ExperienceWe are thrilled with this place! We moved here from Florida and had to unload a 26 truck on our own with two kids and they were very accommodating. Jeff went above and beyond to help us from moving in to adding a second unit. We couldn’t be happier
ty D | First ImpressionsThere seemed to be pretty bad communication between the customer service number and the local office. My storage unit was not ready when I arrived with my truck to move in.So I wallowed allowed to leave my stuff in the truck and to move in on a different day when my unit was ready. I was overcharged for a gas fee On the truck which was incorrect and then when I moved into the facility the re literally puddles of water everywhere because the ceiling was leaking in the facility. To be clear water was everywhere leaking in the climate controlled facility I also just received an email saying that there are outstanding charges for my transaction which is not accurate
Deanna H | First ImpressionsLeslie and the entire staff were extremely helpful and supportive to all my needs when navigating my storage move out. Very kind and pleasant to communicate with, making my move-out manageable and successful. Kim and Landon over at uhaul ubox also were very kind and accommodated all my needs. Making my move out as seamless as possible. Great humans work here, thank you all very much!🤗
MICHELE H | Overall ExperienceI said no because the young man who checked me in initially was very professional. Came back 2 weeks later and this personal never acknowledged my presence. Rude Rude. Stood there 10+ minutes while he was on the phone.
Esther H | Overall Experience