Was not given equipment that I reserved (hand truck and furniture pads) but was then charged for missing equipment after I returned the van. I sent a message to customer service informing them of their error and their response was to simply resend the receipt
Edward M
Arav Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Astoria, NY 11105
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The truck is located within the Amazon trucks- there are no details provided in the reservation that give you this additional information. We spent extra time driving around until we asked several people.
Ravid MWas given the wrong dolly (industrial), made moving boxes a pain and took twice the trips.
Daniel GHelpful communication, good guidance on using truck. Thanks
Stephen BYou guys charged me for gas twice. The car had no gas and you charged me a full tank.
Roma S