Took 25 minutes to check in. The person behind the counter did not know what was going on. I had to call and speak with Heather from Uhaul, who then spoke with the girl behind the counter. As I told Heather, this was one of the worst customer experiences I've had a long time. I would absolutely never use that location again, and almost makes me not want to use Uhaul again unless I have to.Michael Z.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Aurora, IL 60504
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Rude and not wanting to be bothered workersLisa H.
The clerk at the BP was not helpful at all and I waited days for my truck to be returned correctly in the system and had to call uhaul customer service multiple times .Cionte C.
No issues with the drop off, except maybe signage that says where exactly the key drop box is.Scott C.