Had to wait for service between the staff ringing up cigarettes. Check-in was suppose to be through the app but had to go inside. Info from filling out the app did not go through to their system so I had to provide it again. Equipment was not swept clean and there was spilled soda in the cab. Not only was this location far from my house making me late but also had to clean the equipment before using. Called corporate who said a district manager would call me, that never happened. Terrible service all around.
Trailer Rental & Towing in Aurora, IL at Prime Time Oil Inc
Moving to or from Aurora, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Aurora, IL 60505 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Aurora, IL
Cargo trailers in Aurora, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Prime Time Oil Inc!
Utility trailers are perfect for towing large or oversize cargo in Aurora, IL 60505. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Prime Time Oil Inc provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Aurora, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Aurora, IL online today!
Trailer and Towing Supplies
The truck was in good condition, but I reserved a truck at a closer location and had to drive farther because after reserving I was told that that location did not have the truck I asked for.
It's a gas station drop off horrible!
Rented a truck to move antique furniture truck head hole in roof of the Box of the equipment that I rented ruined a 50 year old dresser when I talk to customer service about the problem they told me That I did not purchase the insurance was not offered the insurance the day tell me I needed never go to this location ever again poor equipment bad attitudes
Denise was a fantastic customer representative.
The truck did not come with a ramp and therefore I was not able to use the truck for moving furniture and was charged.
I waited 90 minutes to get my truck leaving other people waiting for us at the other location. Another employee came in to help me and I was done in 10 minutes
Fantastic service at farnsworth location- excellent customer service very friendly and timely
The manager & workers are really professional but they need a elevator at the location for easy access to storage rooms
I was forced to wait at the location for over an hour while playing phone tag with the corporate office. The location had no record of my reservation.
First I made my reservation to avoid waiting to have a uhaul and do it faster but still they made me wait an hour because the truck was not in place to pick it up. That's what I call having no commitment as a company because they should have more control and know if the truck has not been delivered, have another ready to avoid conflicts with their customers. It may be better to go or make the reservation directly in the places where they have the trucks than to do it in places where you have to wait for them to bring them.
Very professional and courteous customer service. Extremely well priced. Overall experience was excellent. I recommend this service to all. You shouldn't be sorry.
Have the extra equipment on site as advertised online. We needed a regular dolly for $7 but was forced to get appliance dolly for $10.
The location was fine but UHaul needs to make it clearer that 17 foot trucks need to be returned to the location they were picked up from. There should be NO OPTION to even look at other locations when booking a 17ft truck- I had to drive an hour back after moving all day which was NOT clear upon booking. I was told there was no option except to charge me $100 plus if I left it at my new home location. Very disappointing and will never use UHaul again for this reason.
I know this establishment is not an kfficial uhaul rental building but the personal is not knowledgeable in the process of renting to customers and therefore it takes much longer to get everything complete.
The lady that assist me when I pick up U-Haul is so nice and very helpful, she suggested me to take picture of the dashboard which indicate the mileage ,amount of gas ,etc.. before I leave the place and she's right because I notice it that the paper work that she give to me the gas amount is 3/4 but in actual is 1/2. Then when I return the U-Haul I show them the picture so the only charge me $6 for 12 miles run. Thanks
The guy at the counter was extremely hard to understand, and it took 20 min to check out when returning the truck.
Great customer service!
Trash in cab , dolly was not secured, and over charged $29.99
No printer available for receipts
Denise was a great help and very professional employee! She deserved a raise and 2 weeks paid vacation.
Make sure the truck is clean and blankets aren't wet, have all equipment reserved.
The attendant was polite and helpful. The on-line scheduling was very helpful.
Great customer service. It was quick and easy. I will be doing business with them again