The guy on the phone didn't seem to know much. Didn't really matter, I guess. I called the next morning to let him know that I had dropped off the truck the night before. He didn't seem to care and didn't confirm with me that everything was okay. Again, not a big deal, but pretty weak in customer relations.
DAVID N
Westside Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, MN 55912
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Customer service was horrid! This was at rental and return!
PENNY RVery old and dingy business. Parking lot is a hazard. I dread dropping off equipment here. The man who runs it is accommodating otherwise.
MITCH RWe were charged for a dolly that was not on our truck. I called to have the dolly removed from the bill and the customer service representative said he would take care of it. Upon completion of the rental I now have a $120 no return fee on the dolly, basically saying that I stole the dolly.
REBBA MIt went smooth
MICHAEL S