Absolutely horrible experience. I did not drive much (28 miles). I refueled prior to returning and even consulted the Uhaul website for the right amount of fuel to add because the truck did not have a full tank. It was a "touch" over 1/4 of a tank. Instead, I get hit with a $55 fuel fee for 7.7 gallons. Sounds like an easy way to make more money after the fact. I was also told this truck was "just recovered" by the gentleman who pulled the truck up for me. The truck did not have furniture pads even though there was a pouch for them. He asked if I would like pads and I declined. Yet, I was still charged for them. I am extremely unhappy with the service I received. I have reached out to the email I was provided with my invoice. Hoping I get a response.
Trailer Rental & Towing in Austin, TX at U-Haul Moving & Storage of Rundberg
Moving to or from Austin, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Austin, TX 78753 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Austin, TX
Cargo trailers in Austin, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Rundberg!
Utility trailers are perfect for towing large or oversize cargo in Austin, TX 78753. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Rundberg provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Austin, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Austin, TX online today!
Trailer and Towing Supplies
Uhual has turned into an unfriendly company. They managed to mess up my reservation and tried to overcharge me for service. They did correct the overcharge but I had to spend extra time to contact them. Come on Uhual let's get it right on the first try.
Excellent service. Fast pick up. Easy access to the location and equipment. Staff was great. Very helpful.
Service was great!
I was charged for the rate of the vehicle ($29) and a 2nd rate for vehicle ($29) and $31 for the miles I used. WHY WAS I CHARGED TWICE FOR VEHICLE AND WHO I CONTACT FOR MY REFUND KEITH MCKEE firstname.lastname@example.org
Keep it up - doing great !!!
I rented a motorcycle trailer on 10/27. I rented it for 8 hours. I picked the trailer up ay 11am and returned it at 5pm. On 10/27 I was charged for a 1 day rental. I checked it in early, in person. On 10/28 at 5pm I was charged for a 2 day rental of motorcycle trailer and my account was charged again. 2 days? I was charged double? Why? I had to call customer service and she said if the person checking my trailer in didn't add notes I would be responsible for the error of the second rental. Very disturbing. I am now waiting for my bank account to be refunded. I am waiting up to 72 hours for U-haul to fix their error. Meanwhile I cannot use the money that they falsely took from my account. I will never use U-haul ever again.
The lady whon where did the trailer to me was exceptional. She seemed to be doing everything in the store most other employees just stood looking at her. She was really very knowledgeable getting vehicles out of the location quickly. I had the exact opposite experience over the phone checking trailer after hours. I had to repeat myself several times because he seemed aggravated he actually had to check me in over the phone. But he didn't do that correctly either I was charges an after-hours fee requiring me to call the next day to get it removed. All of that could have been alleviated if the ndividual would have just put some effort into his work.. the lady I spoke to get the fee remove was exceptional as well
Make sure at least the steering wheel and gear shift, door handles all sterile! The steering wheel was filthy when I cleaned with disinfecting wipes. The drivers visor was missing and I was not instructed how to adjust the passenger side rear view mirrors and couldn't manually move for better visibility. The 2 employees were awesome, kind and professional.
Would add a seating area for customers that are waiting for their service. While I waited for my hitch to be mounted I noticed there wasn't a waiting area. There is one at the Burnet location. Just something I noticed.
everything went very smoothly and we were very satisfied with the process
The guy at the front desk was really nice and helpful! I will use this location in the future!
The staff here are always very friendly and helpful. Excellent staff.
manager and staff are very helpful and great, excellent manager
Broken visor slamming down into my line of vision or hitting my head no matter how it was positioned. Very unsafe experience.
The touch free pick up was not very easy, so I had to go inside. Everything else was great! Drop off was easy, the truck was very clean, and we got the job done.
All went well and the attendant was very friendly and professional. A very good place to rent a Uhaul. Quick and professional.
I had to return my Uhaul truck to a different location because the one I had originally selected was closed for a week. The helpful attendant let me know I needed to call the 1800 number to make the change. Did so, and they got me checked in.
Everyone was so friendly, and even though they were having problems with their printer, i didn't have a problem with that. They sent everything i needed to my email. I don't think it could have been any better. Although i hope I'm not moving again any time soon, would definitely using this place again.
Windshield was a bit dirty, had to go straight to the store and clean it. Overall, everything was great. The representatives at this location were Awesome, very pleasant demeanor.... THANK YOU ALL
I am sorry for the damage I was trying to find a way yo fix it and pay for milage. God bless have a great evening.
Everything is good
Offer even more discount on Trucks and some coffee and snacks
Upon arrival I was immediately directed to a location to drop off the trailer. The staff member was friendly and helpful. The trailer was disconnected and I was on my way in minutes. Shortly after I received an emailed receipt of my return. Very simple and straightforward rental all around. Thank you so much!