I rented a uhaul from this location in December. My original reservation was for a different uhaul who changed my reservation to this other location 2 days before I was scheduled to drive cross country from Bakersfield to the east coast. I was extremely stressed that uhaul changed my cancellation at the literal last minute to a location i was unfamiliar with. The employees at this store were so nice and patient with me when my credit card was declining because my bank thought it was fraud. I had to pause my reservation to call my bank. Everything on their part was seemless. They gave me a truck that was very clean, had a full tank and the truck only had like 13k miles on it. I felt very safe driving it. I will probably never be in Bakersfield again, but I would definitely go to this location again.
SHARONN K
Bakersfield Indian Bazaar
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bakersfield, CA 93313
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Customer Reviews
- 4.0 Average Customer Rating
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Not sure everything went perfectly well very polite and professional great location very friendly
edward aExcellent customer service.
Nicole TGot there they were so confused didn’t know how to spell handed over my ID still asking me how to sleep still,went to their storage to get the dolly she handed me the dolly then we had to go to the truck put it in got in the truck super dirty, not wash, smell like smoke and had barely any gas
Marina VPicked up the trailer with little to no gas & was still charged a extra $60 for gas
Alan E