They were very accommodating and friendly! A pleasure to work with!
Janet F
Freedom Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bartonville, IL 61607
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This experience was horrible. The initial drop off place was 8316 IL-9. This place does not exist. No directions that actually led to it. Calling the number and left a message with no return. Called the 800 number for help and no one could confirm its location . Causing me to drive around for at least an hour finally I had to find the one on Entec drive. Directions were equally poor. Finally found the drop off at Friendly storage. Location was not marked well, had to just park it and call and leave a message. Person called back and said to leave the truck by the others. Did not seem concerned there was no real office or drop off point. On top of it all I was charged for 20 miles. Had the initial drop off location existed I would not have had to drive back and forth in a circle before finally finding the one on Entec drive. It was definitely the worst moving experience ever.
Elizabeth KI had a Amazing experience at freedom mini storage best customer service experience i have ever had i will definitely be back to Freedom Mini Storage
Dave CI was very happy I find the U-HAUL place in Bartonville, I'LL very nice people!🥰😊
Michael Cthey went above and beyond what they needed to do to make sure the trailer was hooked up.
Megan J