Mike was very good to work with, no recommendations on anything he should have done differently. The truck was very clean but in need of maintenance. During our 24 hour local rental the service engine light turned on and the brake pedal nearly went to the floor, even at low speeds. Yes, I do recommend this location for friends and family.
James M
Freedom Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bartonville, IL 61607
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This place was amazing to work with. We had issues come up with moving. We had to keep the truck more than what we asked for. They were so understanding. Will only use this place every time.
Jessica KIt was a little out-of-the-way, but the owner was terrific. The rental was clean and reliable. I would rent from here again.
Lisa CThey were very accommodating and friendly! A pleasure to work with!
Janet FThis experience was horrible. The initial drop off place was 8316 IL-9. This place does not exist. No directions that actually led to it. Calling the number and left a message with no return. Called the 800 number for help and no one could confirm its location . Causing me to drive around for at least an hour finally I had to find the one on Entec drive. Directions were equally poor. Finally found the drop off at Friendly storage. Location was not marked well, had to just park it and call and leave a message. Person called back and said to leave the truck by the others. Did not seem concerned there was no real office or drop off point. On top of it all I was charged for 20 miles. Had the initial drop off location existed I would not have had to drive back and forth in a circle before finally finding the one on Entec drive. It was definitely the worst moving experience ever.
Elizabeth K