Better customer service & better trucks. Ramp did not work & glass was in the back off the truck.
Selena L
The Detail Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Batavia, NY 14020
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkChange Oil Light on. Truck needs brakes.
Kathy YGiven wrong key to truck. The correct truck was dirty, stone and dirt in the back loading cargo area. Did not have the moving mats I paid for with the truck at pickup. Trucks back loading are had broken spot in floor above rear axle which if stepped on you’d sink into the floor and trip. Trucks oil change light was on. I would suggest the vehicles be properly maintained and cleaned prior to renting out especially if they state you will be charged extra if you bring the truck back dirty.
Jeremy FAsking when it was dropped off we only used 12-13 miles and had it from 11:30-2:30
Annabella LService was excellent. My only complaint was the trailer stated 5'x8'. The opening on the rear end wasn't 5', so it made for a tight fit. All in all I would recommend this location.
Andres M