The truck was beat up and the change oil light was on . I was given the vehicle with a quarter tank and returned it with a quarter tank. I was charged . The back roll up door barely opened and closed ! I am very upset ! I should have rented from home depot !
GEORGE O
The Detail Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Batavia, NY 14020
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Poor customer service, unable to open lock box and was told to wait, mileage was off but still had to pay, paid for an appliance dolly and never got one, check engine light was on, horrible check in experience and customer service
Patrick HSo wonderful working to fit our moving schedule with Julia! She was pleasant, gracious and very professional. Consider her one of your best assets at your company!! We look forward to calling her for our final move!! Thank you Julia!
DARRYL JRented a van days in advance but no van available when it comes time to rent. I get that you can’t always control where all the vehicles are, but I shouldn’t have to pay more than what I originally reserved.
WILLIAM JNo issues throughout the entire transaction
JOANN M