Didn't see until returning but the truck had garbage all behind the front seat, the tank had 1/16 tank of gas and check engine light was on. That said pick up and drop was easy using the app and simple to use.
Kenneth D
Beamsville Buzbys
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Beamsville, ON L0R1B5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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How U-Haul Reviews WorkEngine light on in truck, poor customer service, overcharging for fuel is their practice, many poor google reviews regarding this. Not impressed whatsoever.
Steve DUpon arrival at this location I had to rebook my rental and answer questions that I had already submitted into the system. I told her this and she said she was reverifying. The entire time I was trying to answer her questions, the toddler on her hip was screaming and we could hardly hear each other. Twice during the transaction she stopped working with me to sell items to other customers. When I asked to see the booking and pricing.. she would not let me. Assuring me it would be the same as I had booked online. This interaction took about 25min. When I reach the vehicle the dash and steering wheel were sticky and dusty. The passenger seat was covered in dog hair. While driving I received a notification that my original rental was cancelled. I was concerned and then saw an email that a new rental was booked. I was charged $171.77 for this rental. I was quoted roughly$146.00 with additional milage I had already over calculated. Today received my receipt for $159.00 but my credit card is still charged $171.77. I will never go back to this location.
Ray JStaff were not trained on the rental process and the male Was very rude I have used this location many times but after this experience I will not be returning
Elizabeth PIt was a convenient pick up location. My only issue was that the 10 ft truck that I had reserved was not there at pick-up but they honoured the same price for a 20 ft truck that was there.
heather g