The U haul was in a very bad condition and it was too dirty
GAUTHAM R
Lake Hills Chevron
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bellevue, WA 98007
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Customer Reviews
- 4.0 Average Customer Rating
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Incorrect starting mileage, and in spite of telling the associate in-person - no response was provided. Incorrectly charged for miles as well as fuel since the return vehicle had a full tank. Never coming back to this location and will not recommend this to others. Will also make sure to process a claim against this.
PRANJAL PThe pick up went fine, but I had to drive a long way away from my requested pick up site. U-Haul should have delivered the truck to my requested location.
AUSTIN HCouple things. The guy helping me was surly and really was only interested in doing the minimum. No helpful advice. No recommendations. Didn’t mention reporting dents in the trailer before leaving the lot. I rent trailers rarely. It can increase anxiety. Backing those things up is really difficult. It’s nice when people are willing to just do their job to make the experience better Finally. The first 24 hrs of the drive the rain did not stop. When we reached our first stop and unloaded items, some of the load was wet. Nothing damaged, but a comforter was soaked and a box packed with household items destroyed by the water and all the paper packing soaked and unusable. Lucky we were going south and leaving the rain
CORBIN TWhy did you charge me for fuel? I have already put the gas and checked the fuel gauge to make sure the remaining fuel was above 1/8, which was even higher than that when I received the truck. You should let me know when I was there if you felt unsatisfied, instead of charging me sneakily when I returned home
Tzu C