AL B. on 9/24/2016
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Nice people. They loaned me a wiring adaptor which enabled me to use the older UHAUL. TAP A LITE Connectors on my truck.
Glad you supply ramp traiilers.
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ANAND R. on 9/20/2016
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I booked a UHAUL by calling up the store directly (Not online) and when i went to the store , they said there was no reservation against my name. I remember talking to a male from the store over phone and confirming if it was lake hills chevron and booked. He told me that on the 18th- Sunday there were no Uhauls available until 3 pm. Hence i went for a 3pm. Luckily the person at the store did provide me a u-haul when i got there despite not seeing my booking since vehicle was available.
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George S. on 9/20/2016
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Had an 8:30 appointment. Arrived early but Did not get out until 10. Inadequate and illegal Tiedowns
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Anne R. on 9/18/2016
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The check in reservation indicated that I would be contacted by uhaul on whether the truck and location were available. This did not happen, I think it was just assumed that I would be there.
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ALLI S. on 9/14/2016
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the truck roll up door was hard to pull down and no ramp to load and unload heavy stuff onto the cargo and was offered no hand track when rented the truck and you U-haul may should look these issues on the 10 footer.
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Julian H. on 9/12/2016
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More hand truck options, sell or rent straps
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SHAHZAD H. on 9/5/2016
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Excellent service.
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WB C. on 9/5/2016
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Offer parking for same day return.
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Jim L. on 9/3/2016
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The cab could use a vacuum. Pick up and drop off was good.
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salvador c. on 9/2/2016
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All was very good!
Thank you!
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Ting Yi W. on 9/2/2016
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Albert was friendly and helpful. He made the experience far above expectation.
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Aaron R. on 8/31/2016
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I was told there were straps with the trailer. There weren't.
The employee was awesome at positioning the trailer for me to attach it.
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Gail C. on 8/31/2016
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Lower prices
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Chris S. on 8/29/2016
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Prompt friendly service with the man who handled our return! No issues.
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Siddhartha G. on 8/29/2016
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I think paying for miles is little absurd, when we also have to pay for fuel. There should be some free miles.
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yolanda r. on 8/29/2016
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There was something wrong with the accelerator because every time I would press on the brakes it would steal accelerate. Also this was my second uhaul I rented this year and none of them had clean windows.
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ASHLEY L. on 8/27/2016
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Understaffed. Dirty facility. Phone was ringing constantly while I was waiting for 15 minutes, employee never answered the phone while I was there.
I had called several times and the phone was never answered.
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Brajesh Kumar S. on 8/27/2016
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Fast and great service. Staffs are very good and polite .
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Gabrial G. on 8/24/2016
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My reservation was changed last minute by uhaul to another city to be picked up hours after I reserved it. Won't use you again. I'd rather pay more then to have that inconvenience.
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Richard W. on 8/23/2016
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Great service . The equipment is always in good condition and the people here are professional and very helpful. I have rented here several times and this is my " go to" uhaul rental location.
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Stelio D. on 8/22/2016
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The physical space of the office is dirty and unprofessional. The service was polite and helpful. The U-Haul reservation system took a long time (about 5-10 minutes) to come up and then find my reservation. The location has minimal supplies, but they did have the 2" hitch ball and the motorcycle ratchet straps that I needed. The ability to drop off the trailer 24 hours a day was very helpful.
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Jay L. on 8/22/2016
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Said there was 1/4,tank of gas bit actually said empty. Drove seven miles put n ten gallons did not receive credit. Felt ripped off.
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Catherine R. on 8/21/2016
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I wish I got the name of the guy who checked in my rental, he was very helpful!!
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Susan H. on 8/21/2016
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Everything was as promised
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fREDERICK G. on 8/17/2016
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Scott was great help and professional and friendly.
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