Customer service poor. Little to no communication regarding use of trailer. When I arrived home trailer door was open, indicating it was not secured when I picked the trailer up. Tires on trailer are at the end of their treadwear.
Christopher P
Lake Hills Chevron
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bellevue, WA 98007
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The attendant was not friendly and rude towards customers. He did the bare minimum in explaining/communicating the u-haul rental procedure. Otherwise, the equipment works great.
Aaron RI couldn’t log in with my phone number, despite 3 attempts, to do an after hours return, and the wait to talk to anyone was an hour. Then I was charged for an extra day and had to call to have that refunded. Again, the location was fine but U Haul reservations and systems is bad!
Christian Athe guy working was extremely rude. also they forgot my furniture pads
jordan lThis location is so convenient and I have always had a great experience with the staff and the equipment. Scott was excellent!!!
Cynthia G