Very quick service, friendly attendants. Had my trailer hooked up promptly. Drop off was easy.
Chase T
Lake Hills Chevron
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bellevue, WA 98007
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Customer Reviews
- 4.0 Average Customer Rating
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Truck was new, but lacked certain features that reduced overall safety during the long trip. For instance the windows are manual cranks which are difficult to maneuver especially when you can't take your hands off the wheel. The passenger side window was inaccessible during key moments when I needed to reduce glare/dirt between me and the mirrors. The seats are better than ten years back but still pretty stiff on long journeys. Overall the truck was fine though. The trailer dolly was junk though. It was missing lights, the straps were of questionable wuality and throughly used. The mechanics were stiff and hard to move. I would also like to note that this location refused a safety inspection and forced me to attach the trailer myself, which I had never done. They wouldn't even show me how. They literally never said a word throughout the process and instead just nodded or shook their head, or just flat out shrugging.
GEORGE VOverall I'd say the location is about average. Everyone that worked there seemed friendly. The gentleman that rented me the truck was speedy (how I like it), but took his time to explain everything about the rental. I only digress to an average rating due to the cleanliness of the truck. Box was dirty inside and so was the cab of the truck. Congrats on their 40th anniversary though.
VICTOR MCustomer Service and the experience was excellent!
GREGORY HEvery thing is good
NOBET B