The truck was in rough shape, and the check in process took an hour because the computer wasn't working at the location. I was told to call in and set up the booking, but was hung up on twice by the customer service. After I called in, the attendant said I needed to show the key number in order to get the rental.
Alexander G
Bellingham Marathon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bellingham, WA 98226
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Customer Reviews
- 3.5 Average Customer Rating
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It wasn't the location it was the app which caused all the issues.
Kent BCommunication was an issue. Brought truck in and received no receipt for drop off
Michael LConvenient and friendly encounter
Jamie LThe place where I was told to pick it up when I made the reservation wasn't open. I had to make multiple calls to figure out where to go. Then a really nice guy at another store named Dawson was great. I ended up having to pick it up at another store, though, and this guy had zero English. It was not helpful. We had to google insurance plans to make sure I had that and figure out what I needed. He helped customers in the gas station and helped me inbetween customers.
AUDREY B