This was an absolute ripoff, and will never use U-Haul again if i have the option. I had originally reserved a Truck at another location and last minute was told my reservation was moved to a different location, not even in the same town. This caused me to be 20-30 minutes late picking up the u-haul, and dropping it off 20-30 minutes late as well. I was charged double for the entire reservation. I used the truck for 6 hours, yet i was charged for 2 days including insurance, equipment, and everything. I was quoted around 80 dollars for the entire reservation, i paid well over 200 in the end. I was not told i would be charged for 2 days for being 30 minutes late, it just came in an e-mail.
Tobin H
Bellingham Marathon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bellingham, WA 98226
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- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkHe was very helpful
JOSEPH Ccramped space for parking a large truck
Paul ZOur experience was excellent as the person helping us was very friendling and explained everything during the paperwork. When we moved on to the truck it was more of the same and we couldn't have been more pleased. I wish I knew the young man's name but he was great! The truck was the size we requested and the furniture pads were there as well. Everything was great and that is important on a move day.
Monica ZPeople were very friendly
JACK C