Great experience with u haul staff very friendly staff service and great small rental truck for my moving needs and gas gauge worked, mirrors worked and cold AC air and radio and truck drove really well just slow down for bumps. Gas hog lol haha very true facts though 🤷🤦🙄🤣. Great experience.
APRIL S
Hawgs Window Tinting
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bentonville, AR 72712
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe location is in an EXTREMELY difficult location to navigate a uhaul truck. The way the trucks are parked require you to exit onto the busiest, most difficult road to be on in Bentonville. The easier exit would be down D Street to a light but that would require a U-Turn out of the parking lot which is not going to happen. The biggest issue I had is with UHual itself and the app, not the location. I was told I could pick up the truck at 8am. The location doesn't open until 9:30 AM. I arrived, began the rental process which eventually failed telling me the rental was no longer available. I was told to call or chat to receive help. The chat didn't help, it was having issues from the server it reported. Then came the phone call, I got to wait on hold for almost 15 minutes, just to go through the same checkout process with the uhaul rep who reported that Uhaul was experiencing some system issues. Guess what, they couldn't get it to work either. So, what was their answer to the problem? You get to sit there until 9:30. Let the movers you paid sit for an hour and a half. I spent more on the movers to sit for an hour and a half than I did on the uhaul. Was I given any compensation? No. No discount. No free Dolly, no free blankets, nothing. Absolutely ridiculous.
OLIN RThey charged me for gas even though I returned the tank exactly the way I found it I have picture before and after
Stephannie CDon’t use uhaul I picked my trailer up Wednesday and dropped it off Friday afternoon and still was charged for 5 days of rental time?
ISAIAH BThe equipment was ready for an early pickup & they communicated well. They started the truck & had the AC going for me.
Gary D