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Trailer Rental & Towing in Berlin, MD at Friendship Exxon
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Berlin, MD 21811
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Spend time explaining the process. I have rented trucks before basically had you sign and you were on your own. I was never given a drop off place. Told to research closest place. Later that day uhaul called and was not helpful in finding a drop off location. I found it in a couple minutes on line. I even gave the drop off city but they couldn't find a dealer.James M.
Drop off experience very easy.jeff P.
The on line experience sucked!king S.
Very easy and quick check in and check out.Marcia B.
Easy drop off that took a few minutes.Wil L.
Again upset about receiving family discount with my brother being an employee.Kathleen P.
Drop off was simple and fast.Dave J.
Nice and quick. Also open late. That's super!Karim M.
Up on arriving early Saturday morning find out the u haul website was down, Store Managr had to use personal phone to be able to open a release tike, very helpful, field manager also contacted me , Only Suggestion is to have paper release forms on hand , Regards, Miguelmieuel N.
The vehicle needs to have it's headlamps replacedRichard C.
The check in was quick and the truck ready to go which was greatsteve K.
Scammed! He charged me a fee ($60) for not having "enough gas"... I only drove 11 miles all together and did indeed put more gas in it. He is a liar! I was not even able to move the side mirror! I literally had to stick my head out to window to see what the traffic was around me! I will never use he rentals ever again and will let all my friends know about my poor experience. I have used U-Haul before and loved the experience and I am also using U-Haul again the weekend after Thanksgiving. I hold no ill feelings to the U-Haul company, just a horrible experience at that specific gas station. He is using your company for his own personal gain, maybe? His word against mine. I know nothing will ever be able to be proved but I am just telling you my experience at his gas station. Please make sure that he no longer has access to my debit card.Jeffrey S.
Make sure there is a jack to hold up the tongue connection. And your company owes me forty dollars. Didn't receive my whole deposit back.william D.
When dropping off the trailer on Tuesday night the clerk said she was unfamiliar with the process and to park the trailer and take a picture. Fortunately the trailer was checked in the next morning but it was a little disconcerting to leave the trailer with no paperwork.JOSEPH H.
The vehicle was dirty inside and out, The back of the truck smelled horribly of cat urine. It smoked very badly. The owner of the business is difficult to deal with. We rent uhuals several times throughout the year and always purchase the safe trip $5 insurance. This guy doesn't offer that. His minimum on insurance is $28. He also stated that there was 3/4 a tank of gas and it would need to be returned that way. However, when we got into the truck there was only 1/4 tank of gas. We don't expect perfection when renting a used moving truck but we have always had good experiences at the other establishments. This was our second time renting from Friendship Exxon and it will also be our last.DELMAR S.
Cleanest newest truck I have rented from U-Haul!DERRICK P.
Fast, easy and efficient service. The gentleman even assisted me when backing out into the busy street by holding traffic so I could get out. I also rented the appliance dolly and a regular dolly both of which were already in the truck and ready to go. A very smooth and easy process. I would definitely recommend using this location to anyone in need of a truck rental. Thank you!Mary H.
Very good experience. Easy return, no hassleSteve Y.
I waited for approximately 45 minutes while the one and only employee checked out 20 plus customers at the convenient store. He also had trouble entering the destination city on his computer. Both Stevensville and Grasonville Md did not appear to be real cities. The entire process took close to an hour. I literally wanted to scream.tim M.
I have utilized this location several times for one day rentals as we frequently rent enclosed trailers for renovation supplies if it's raining. This is the first time I have had an issue with the invoice saying that we dropped off the trailer at 5:00pm instead of 4:34pm (resulting in a late fee). I hope that this issue will be resolved.Lydia B.
They didnt explain anything to us about the auto transport Luckily the Tow guy who got us unstuck in the mud in our yard gave us great advice and our trip was easy and safeJamie N.
I never got my dolly yet was still charged for it. The owner at this location was constantly waiting on customers in between trying to help me. Even though I completed the check in online, it took twenty minutes longer than it should have.Jackie W.
Representative was friendly and helpful. Made experience very simple.Stephen G.