My experience was very awful!!!!! I got there and the lady doing my foot as I walked in and when I told her, her response was, “I’m sorrry” she was very rude and not to mention they did not have the truck that was reserved! I wouldn’t recommend this awful place to no one! Then it was dog poop on the floor! This was the worst experience
TAMARA H
Nadias Army Navy Surplus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bessemer, AL 35020
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Quoted at counter for 26' 39.99 plus .99ct per mile. Truck was very dirty inside and outside. I pulled up to return truck and the worker from the counter walked out the door , locked it, and drove off.. This forced me to do online return. This is bad customer service. Then when I online checked out ,,, found out why,,, price had changed to 49.99 plus 1.19ct per mile.. Total Bad Experience !
John LWorker was rude and had attitude !!!
LeKelsha KThis location has dogs that the owner does not control she has a very rude attitude and dose not explain the check in process or check out process and one of her dogs stitched me and she didn't apologize, or anything just looked like oh well and they still have a hold on my card for the wrong amount
Ericka SThe vehicle that I rented needed to be cleaned the inside was extremely dirty and unsatisfactory. I felt like the people didn’t want to be bothered once I got to the location. This was the worst experience I’ve had with uhaul.
Tremaine W