I had so many issues you would just consider me as a complainer. The mobile app did not work. Had to go to the desk and completely input information again. The windows were frosted so I had to use my hands and elbows to clear the frost. The windows were so dirty I had to clean them myself. The gas tank was empty. Not a quarter tank as shown on the contract. I took a photo of the dash which shows millage and fuel (E) if you wish to see a copy. I'm not making this up. It actually made me laugh. Truck worked perfect and the guy at the desk who checking me in was very helpful. Would I come back? Probably, since the equipment worked great and price was good. If I experienced the same issues again, would not come back. Jim
Trailer Rental & Towing in Bettendorf, IA at U-Haul at Spruce Hills
Moving to or from Bettendorf, IA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Bettendorf, IA 52722 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Bettendorf, IA
Cargo trailers in Bettendorf, IA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul at Spruce Hills!
Utility trailers are perfect for towing large or oversize cargo in Bettendorf, IA 52722. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul at Spruce Hills provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Bettendorf, IA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Bettendorf, IA online today!
Trailer and Towing Supplies
Single person working there means wait times vary from five minutes to an hourâ€”even if there's no line. No one ever answers the phone because it's too busyâ€”if you want anything, you have to go in person and wait. The people who work there are truly wonderfulâ€”this is absolutely not a complaint against them. But this place is so busy and so understaffed that it just doesn't work. Very frustrating.
First off, complications with the mobile check in made it so I still had to wait a long duration to get the truck. Second the vehicle was not parked where the website said it was going to be, so I had to walk around the building in freezing temps. Third the check in person at the desk was rude and unprofessional. Told me that they don't know what the problem is and would not check me in since I had already started the mobile portion. They then refused to go outside because â€œit was too cold and they had been outside too much.â€ When finally getting the truck it had to have snow brushed off of it and then to top it all off the back wouldn't open because it was frozen shut from ice. Terrible experience. Terrible service.
It is nice to be greeted when you arrive and not avoided.
I'm not really sure how I got charged on mileage. They asked an estimate but that's it. I paid over $60 for 6 hours. Not sure if my amount gets adjusted or not! I paid $8.95 when I signed up online and then before my actual trip! Let me know how this works!
Had to wait 40 minute's for someone to open U-Haul location. Truck was reserved for 7AM.
Need more trained help. Only one person on duty. He did a great job for a one man band.
The location was small and stuffy. Did not much location in rock island.
There was only one person working on a Saturday morning. She was doing all she could do, but the line took over a half hour. When I had checked in the day before, to take this long in store is not good.
Keep Tamara on the payroll. She's WONDERFUL!
I feel I was screwed over on gasoline with this vehicle. I understood the gasoline policy when I checked out the vehicle at 9:52am. I drove it for a TOTAL of seven miles and somehow managed to eat up a quarter tank of gas. I stopped at the gas station across the street from the UHaul rental center and put two and a half gallons of gas into the truck. Upon receiving my invoice in my email from you, I saw that I was charged for an additional gallon and a half of gas. So I paid over $10.00 in gas to use the truck for less than an hour and for a distance of 7 miles. What kind of condition are your trucks in if they get such poor gas mileage??? I would honestly think that if I had rented the truck for a longer period of time and greater distance, I would be paying hundreds upon hundreds of dollars in gas.
The one staffer present did a great job, but she was trying to juggle a lot and the experience would have been better for both parties had she had more help.
understaffed at the time I was there but they were VERY apologetic and did their best to make sure we were accommodated as quickly as possible. Very friendly as well
We had a pleasant experience at this location and recommend for local and one way moves.
Friendly and courteous staff
The employees at this location were not wearing masks, which is a state mandate here in Iowa. The parking lot was extremely dangerous because it was covered in ice. My 61 year old mom actually slipped and fell when we were turning in the truck. The truck was backed up to a giant heap of snow when we arrived so there was no way to check the truck for any damage before we left. We would have moved the truck out a bit and then checked to make sure everything appeared fine, but as I stated previously, the parking lot was treacherous. Our experience here was terrible and the employee that we dealt with at the time of rental had no idea what she was doing.
The trailer I rented is in need of maintenance. The customer service was great.
Only thing was that they didn't tell us that there was not a dolly in it Usually they have dollies and if you use it u get charged if ya don't then u don't get charged This time we needed it and was not in there They should make sure they ask if your going to need one I mean it had the spot for it. It just wasn't there ?!!!
It was my first time at U haul and first time with a person ck up truck... I would say it was smooth drive and had no issues whatsoever..
Tamara could have been a little friendlier (General Manager). Maybe she was just having a bad day . ..
No place to park and leave a vehicle if you are renting for a local move. Truck was covered with snow/ice that slid off the top and almost smashed a car behind me. Staff did nothing to be accommodating. I will never rent from this location again. Would pay extra mileage to rent from a different agency.
Slow service, and a lack of on-site parking. Next time I'll use Enterprise
Staff helped file complaint about overcharge. Were patient and accepted truck.
The first trailer they assigned to me was covered in road salt residue and had dangerously worn tires. The drop off site in Bloomington, MN did not send me an email receipt immediately after the trailer was dropped off during business hours. The next day I couldn't reach the site by phone because the calls were forwarded to the main U-Haul number. After several frustrating calls to U-Haul customer support, the email receipt was sent 24 hours after I dropped off the trailer.