excellent customer service
ralph G.
Tarheel Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Beulaville, NC 28518
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Nothing was wrong with the uhaul. The truck worked perfectly fine and we had no issues with that. However, the representative at the store was extremely rude. Her name was Dee (or something close to it). There was a hiccup on the gas needle at return which is fine. We understood the fee with no problems. However, we are certain we returned with the correct amount of gas. That's besides the point though. We didn't take a picture of the gas needle at return to have as proof so that's our mistake. Instead of trying to resolve the matter though, Dee kept interrupting as I spoke on the phone with her. She kept talking over me and eventually disconnected the call on me twice. Very unprofessional and extremely rude customer service experience. I've never had an issue with uhaul rentals and the uhaul itself was great but the customer service at this location was awful. I will be sure to never rent from here again. I will drive out of my way to rent from somewhere else instead.
Anthony L.All was good.
WENDY K.Great friendly staff
Dennis P.Great service from the employees at this location.
enrique A.