Greg was extremely helpful with both our uhaul and storage unit. He went out of his way to make sure we had everything we needed and organized last minute changes for us which saved our day!
Lakshmi A
Mini Mall Storage Bloomington
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bloomington, IN 47404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I had a disappointing experience at this location and wanted to share my feedback constructively. The staff member arrived nearly an hour late with no prior notice or apology, which caused an unexpected delay on an already busy moving day. Additionally, when I arrived to pick up my reserved 10-foot truck, I was informed that none were available and was given a 15-foot truck as a substitute — despite several 10-foot trucks being visibly parked outside. A clearer explanation or better inventory management would have been greatly appreciated. Driving and maneuvering a larger truck than planned made my move significantly more challenging, particularly navigating the parking lots and tight turns on the IU Bloomington campus. It added unnecessary stress to what was already a demanding day. I also found it difficult to get clear answers regarding the pricing and charges, which left me feeling uncertain and confused about what I was being billed for. I understand that busy days can be challenging for staff, but I believe customers deserve attentive service, accurate reservation fulfillment, and transparent pricing explanations. I hope this feedback helps improve the experience for future customers. Unfortunately, based on my visit, I would not be able to recommend this location at this time.
NAGENDRA KEverything was quick and easy
Shawna OI found out the evening before my reservation date that no one would be available on site and I had to use the truck share self rental. Such a clunky process and an inconvenient experience.
Renita REverything was okay
Jorge F