They did a very good job taking of us when were in SouthCarolina.💯🙏
MARTIN W
Midgard Self Storage Bluffton
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bluffton, SC 29910
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I just pulled up and the young man took over and I didn't have to wait or do anything.
JENNIFER Rthere was no one in the location, only a screen , with a virtual assistant. I waited half an hour for someone to arrive. then it was quick, all smiles
YAIR MCould not have been an easier process, extremely friendly, and the largest truck was very manageable in my experience. Drove like a looong pick-up truck.
DAVID BWe initially dropped the trailer, at night, at Monster Storage on Coastal Drive. When picking up the trailer in LaGrange the agent informed us the trailer could be dropped at any U Haul storage up arrival. We received a phone call the next day after returning to our home 6 hours away that the Monster Storage facility does not receive trailers and we had to move it immediately. If it wasn't move immediately it would be towed and we would have to pay about $7-800 in towing fees. We explained we were 6 hours away and our son, who lives in Bluffton, worked on a boat and would not return until the end of day. This did not matter to the manager and he said we had to find a means to get the trailer moved immediately or we would have to pay (alluding that our card would be charged for the towing expense) It took a lot of back and forth before the manager agreed to "pretend" he didn't see it if we got it moved before the days end. The manager at Monster Storage was a first class jerk. His threatening to have the trailer towed and charge us the ridiculous amount of $800 was uncalled for. I have been a business owner for over 30 years and understand how to properly deal with customers be they right or wrong in the discussion. Had the conversation taken place in person I strongly believe he would not have been as bold in his aggressive approach. People similar to him are bold when behind a keyboard or telephone but usually cower away when confronted in person. The manager kept saying there was a sign that said no trailers, and there was, but it was night time and the drop off point was very poorly lighted. How do I know there was a sign (my son returned the trailer)? The manager went out to the road (the drop off area was a drive outside of the gates), took a picture of the sign, went back to his office, looked up my email address, and sent me a picture to passive aggressively show me there was a sign with the trailer in the background. What I also noticed in the picture was a lot of trees hanging over the road, no street lights, and a sign with small print that stated no trailers 3 lines from the top. I could give you more examples of his inappropriate approach but I think you get the point that this agent/manager was unprofessional in his approach The agent at Midgard was helpful and professional once we were finally able to get the trailer returned to the proper location. I have no complaints with the Midgard facility but I would not recommend the Monster Storage facility to anyone
Jamie B