My issue was poor communication regarding vehicle check out. I requested counter pickup, but was never informed of the change to mobile pickup. I had to call into U-Haul for another option for a rental pick up. At that point the representative informed me it was a mobile pickup and my reservation was not updated to reflect. I wasted ~45 mins trying to pick up a vehicle located less than 3 miles from my house.
Marion R
Trinity Car Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Blythewood, SC 29016
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Good job
MCALVANAY TI had trouble checking in. The website was not working correctly. It took 22 minutes to get someone to help. There were no covers in the van although I paid for them. Checking back in was the same. Thankfully I called and was told it was settled.
Sterling DNo one was at the location when the truck was returned.
DARYLE FNo service at location.
RAYMOND M