I was there on Sunday and had to check in by phone. It took over an hour to check in with uhaul. It took several calls and verification numbers to check in and also to check out. I lost valuable time with the truck and lost money. I was charged more to return the truck. Completely unacceptable.Gary W.
Boaz Cotton States Barns
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Boaz, AL 35957
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The return process is pretty complicated for a person not real tech savvy 🤷â€â™€ï¸. My granddaughter was a great help since I had to. back in the trailer and drop it first and then back the truck in. I did it though but picked what I thought it was the truck to return and take pictures of but it was referring to the trailer. The person in customer assistance was a great help and reassured me that it could be straightened out the next morning.Sheri S.
Great customer service. long wait time though. Definitely good drop off location for meKenneth B.
The trailer was older than we have rented before and seemed shorter (not as tall) on the inside. The roll down/up door was hard to close. The latch was old and rusty. The man at the pickup location was super nice & helpful.ASHLEY G.
Nice and helpful staff.ASHLEY G.