We did not do any inspections of the vehicle before and after. That can bring problem one day to client if you have anything wrong with the vehicle. Let someone know the place to put the keys after hours .
Elambe B
Scrubbys Laundry Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boise, ID 83705
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Super easy reservation and mobile pick up. Great experience
Stacey STruck cab was dirty at pick up. I was forced to clean someone else's mess up. The representative at scrubbys was not willing to assist whatsoever just kept referring me to the mobile phone app so she could continue hanging out behind the counter and petting her dog in the back. It took nearly 30 mins to pickup because she refused to assist. Then I was told to get keys from lockbox. Only to have to go back in wait far too long, then hunt her down in the back with her dog to get the key directly from her, as the mobile app was not offering a alternative option. After ALL THIS... i was charged for an appliance dolly I never received as again employee was of zero assist and I had to drive to the orchard location, paying extra mileage to get the dolly from them. Absolutely hands down worst pick up experience in all my many many years with you uhaul. As a side note I originally made the reservation at orchard location. But recieved a call the night prior being directed to scrubbys. Had i known there would be no one there to actually help with pick up, I never would have agreed to picking up there. Entire thing from start to finish (except Amber giving me the dolly at orchard) was a complete shit show.
NICOLE BTrain staff how to handle uhaul truck rentals took over 1 hr to get the truck
Robyn SQuick and easy. I had a last minute mishap with borrowing a friends truck to move. We couldn’t start it because the dual battery and diesels are a pain to start cold. With being kept very busy at work and waiting until last misuse to move: I caught them at 6:45 and they close at 7 pm for the u-haul. Made quick reservation. Took a few photos before and after. Over all it was good.
John T