They did not have the truck we reserved ready. It wasn't even at the location yet! The employee there asked if we could â€œjust move tomorrow.â€ Uhhhh what!!!!! Who can cancel every single moving plan last second because the moving truck you reserved isn't available. I told him he needs to get it there immediately because we need the truck. Took about one and a half hours for them to bring it. It had not even a drop of gas when we picked it up and the back was very dirty and full of used moving blankets. They were very unapologetic and made it seem like no big deal. It was a huge deal! We had to cancel movers, pay fees, and find friends to help load last minute! I don't think this is a good place to represent uahul. But then again the customer service supervisor I spoke to was also very very rude.
Trailer Rental & Towing in Boise, ID at Two Tails LLC
Moving to or from Boise, ID? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Boise, ID 83716 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Boise, ID
Cargo trailers in Boise, ID are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Two Tails LLC!
Utility trailers are perfect for towing large or oversize cargo in Boise, ID 83716. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Two Tails LLC provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Boise, ID and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Boise, ID online today!
Trailer and Towing Supplies
I have been dealing with the uhaul dealer on Federal way in Boise idaho for over 10 years. Even though I don't live in that area anymore I will still drive across town because of there professionalism. The owner is awesome.
when i arrived to pick up rental, asked where the equipment was located and they were allowing a relative to take the equipment i reserved. also, attendant was helping their relative disconnect my reservation and offered no assistance to me in backing to equipment or attaching equipment. worst service experienced i've ever encountered.
The gentleman that I worked with was sincere and knowledgeable and move out procedures he help me get the right size truck he was easy to talk with and accessible. Overall I had the best in town moving experience with this location over any other experience I've ever had in my 23 different moves I have done. Everything was so easy I would highly recommend this location to anyone who wants a streamlined process with knowledgeable staff.
Have employees wear masks. Check air pressure in tires before renting to customers. Two of my tires were bad and had to be replaced a few hours later.
my drop off was quick and painless. I'm moving near this location and will definitely use them for my needs. excellent
Reservation system is our only complaint. When a reservation is paid for, it should take priority to assure a rental is at the location chosen. Charge a huge fee for cancellation if need be.
Dropped off with app so no communication with people.
We have rented from this location at this location frequently and have always had terrific service! Thank you so very much!
Customer service was excellent. Very easy.
Make sure the vehicle is clean and functioning properly. It was slightly unnerving having to go to another location for repair and cleanup. Wasn't sure if the engine had been checked at all before offering me the vehicle for a 650+ mile drive.
There was trash in the cab, the windshield was cracked and the tire monitor light was on. This in addition to the mileage I was charged for was more than actual as I took a picture of the beginning and ending mileage. Although the location is VERY convenient, I don't know that I will use this location again.
Tire pressure was low on both trailor tires. Rated for 90 lbs. max. 68 in one & 48 in the other. I'm a pre-vevtive maint. hound on my personal vehicals . Glad I checked Tire pressure. I Will say check in and out was a Sinch. VERY Fast And Convenient. Pat was very friendly and Professional. Would USE this Location Again.
Excellent service and ownership.
The absolute BEST business for renting your u haul needs. Best customer service in town. HIGHLY recommend !!
Very satisfied at this time with overall experience.
Followed up with a misread odometer three days after rental. The office was more than happy to refund the difference, and I would rate And recommend the service and experience To anyone in Boise.
Not park the trailer in the middle of a goat head patch
Can't think of anything right off. They are my first choice for rental trailers and trucks.
Truck could have been cleaner...
We signed up for contact free pickup, but kept getting an error code on the app when we arrived to pickup the truck. Apparently, the app was wrong and the location didn't have contact free pickup, which was extremely frustrating. We ended up having to wait for an hour and a half past our pickup time outside in the cold (left at 11am, when our pickup time was 9:30) to pickup our truck. The employee who helped us was fantastic and was doing the absolute best with what he had, but he was the only one checking people in and handing out keys, and due to lack of staff there was no one outside attempting to make any sort of line or ensure things were moving in an orderly fashion, so several people who arrived after us got their trucks first, and took all of the furniture pads, leaving us to go purchase some elsewhere, adding more time and stress to our already horribly stressful and lengthy experience. All in all, I wouldn't recommend this location due to our experience, and would be hesitant to rent from U-Haul in the future.
The truck we received was extremely dirty on the outside, to the point that we had to wash the windows so we could see out of them. The inside was clean.
Good quick and easy pickup and checkin with minimal personal contact. Truck was not sparkling clean, but not a problem since we were just using it for a couple hours local rental. If I had planned to be in the truck for a long distance move I would have been disappointed. All good!
Appreciate the COVID-19 precautions of staff - good business. Will use again.
Very quick to get us out and going. Knew exactly what they were doing