It wasn't clear where to leave the vehicle when I returned it after hours. Some signage would be helpful. Or maybe I missed it.
APRIL F
Two Tails LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boise, ID 83716
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing I can think of however the app that’s a different story and needs some work 😉
KATHLEEN MThey over charged me for fuel. I have pictures of how full it was when I took it and dropped it back. The location cheated me and charged me extra for fuel.
Abhinava KWhen I reserved my truck and trailer they made it seem like everything was set and ready to go. My truck was there but they called the day before and said well sorry we now don’t have any trailers for you. Then they said we will have to send you to Boise (45-60 min away from where we are packing) to pick up a trailer there. Then got a call a few hours later saying another location picked it up and brought it to there store. The whole experience was super unprofessional and made it very very inconvenient to rent. My pick up was at 4:30 in Nampa/caldwell then they said you have to pick up in Boise at 5:30. There was no way to get through Boise traffic in that time. We had to move to pick up to next day. Additionally I had to drive this truck all the way out there. They added “complementary miles” (60 to be precise) to accommodate. But that doesn’t accommodate for gas and time absolutely wasted in travels. If I had 0 flexibility this whole move would have been a disaster. Very very disappointed in this. Understandable if you don’t have equipment but to just say nope you have to do all the work now and go make multiple trips was awful.
Brent CThe cab is dirty and smells.
Dale H