The facility worker was awesome to deal with. Uhaul as a company was not! Changed the pickup location without talking to me in person so I showed up to the wrong location but the lady in Bonnyville was able to help us and she was pleasant to deal with
Ashley C
Offroad Perfection
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bonnyville, AB T9N2L7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I guess the service could be more professional. Also I guess communication could be improved. For instance, In equipments I selected dolly but nobody informed me that there is no dolly at that location. I was surprised when I opened the truck there was no dolly and the dolly was very important for my move and nobody informed me about that. On the other hand when I called the location nobody answered which is understandable because it was 7:30am in the morning. However around 10:00am when I get the call back instead of having professional communication the lady simply said if I could have one still I would not come at that time (early in the morning). Concluding all I would say the location could be more polite and professional while have conversation with the clients. Thanks!
Muhammad AIt could have been a Canadian vehicle that had KMH instead of MPH.
FLOYD RCrystal was amazing in assisting me and going above and beyond for me. Very happy with my experience
Sondra LWas charged for a cleaning that do not believe was warranted. Only the driver floor mat was a bit muddy as it was raining. But the back of the truck was cleaner than when we picked it up.
Darwin B