He was a really nice person and very understanding thanksDawn B.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Boyceville, WI 54725
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Worker at my location was very friendly, fast worker, went above and beyond in his service to make my move fast and smooth, even went as far as to lend me his own equipment so I could get on the road asap. Highly recommended this location, great guy.Ethan M.
Bald tire on the auto transporter. I arrange my reservation two months in advance and checked in frequently two days before my reservation and I have not heard from U-Haul to confirm and they gave my truck to someone else. I confirmed the price three times in advance but when I got there, they charge me $110 more at the site, the guy didn't know what he was doing on the computer. He said the computer added the insurance on its own and he couldn't take it off so I had to pay for it. He made so many mistakes and had to charge my credit card and then credit it and then charge it and then credit it I had to call my credit card company right then to see , if the credits actually went on but they were unable to tell me said it could take 10 days to two weeks before it would show up. I asked for help loading my car on the auto transporter, but the pick up place said they couldn't help me with that , I found damage on the truck and when I went back in to report it there was no one there to report it to so I had to call reservations and send them pictures when I showed up to pick up the truck and the auto transport they didn't have the furniture, dolly, or the other dolly But didn't bother calling me in ahead and it was end of day so I had to scramble to find some thing at the last minute even though they confirmed they had it the day before when I called them. Uhaul says the truck gets 10 miles to a gallon but it only got 6.6 gallons. It cost me $300 for gas to get to my destination , The whole experience was a big nightmare at the last minute when you don't have time, even though I did everything in advance. I used U-Haul many times throughout my life but it keeps getting more and more self serve and this experience was a complete nightmare and a very expensive nightmare charging me an extra $110 at the last minute for insurance I didn't want and refusing to take it off. It took an hour and 15 minutes to pay and check out not even including the time I put into inspecting the vehicle and reporting it if I had three thumbs they would all be down.Maureen T.
Nobody was around at pickup time and trailer was frozen down to ground. Had no idea what to do. Managed to pry up out of ice. Since trailer was paid for, I hooked up and left.Michael K.