Access to equipment was muddy, no help to hook up heavy trailer. Unit surrounded by tall weeds, health risk from ticks or other insect contact. Location was separated by a fair distance from the store, meant a long walk to and from equipment.M-PAUL C.
Trailer Rental & Towing in Brantford, ON at Petro Canada
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Brantford, ON N3T5L8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Equipment was not clean I Gave them almost 10 to 15 litres more gase till no reimbursement. Returned truck in 6 hours as it i got it with more gas and got bill of 78 $. And got charged 116.56 on my credit card. Can not trustSACHINGUNVANTBHA P.
The man was apologetic and explained the process. I was upset with him and I realize he didn't deserve it, he tried his best and was super helpful.Kiana M.
Not change the times when customer requests a certain time as well as certain have the right equipmentAkshanaa K.
Top notch service! Quick, easy and friendly service. Will return!MICHAELT H.
Ordered online, set up was easy until the day of picking up the truck. Going through the online form was easy, but very time consuming. I waited for over 45 minutes for my acceptance. Tried to talk to their online tech who did not respond for another 20 minutes. Very poor customer service. Would not recommend uhaul, nor use again. Huge waste of time.Trevor R.
Trucks are not always sanitary or virus free. A small pack of anti virus and antibacterial wipes provides in cab to wipe down steering wheel, door handles ,etc by customer would be a great asset.Brian P.
My 66 year old diabetic husband with a heart condition was not offered ANY assistance to hook up the trailer. He had to lift the trailer onto the hitch on his own resulting in a pulled back muscle. NOT IMPRESSED.BARRYALAN F.
I had to put gasoline in it before I could take my trip. There wasn't the amount of fuel in it as was told to me. The inside looked like it was used on a job site. The floors were very dirty. The attendant wanted me to sign with my finger on his cell phone. I refused three times because of COVID and he signed for me on the screen on the screen . The people I dealt with when I returned the truck were quite more friendly and pleasant. We found out two days before the rental that we had to return the truck. This took two hours out of our time plus the fuel in our personal vehicle.BARRYT M.
My only objection was to the pictures I was supposed to approve or disapprove of - the outside pics were not of the van I was renting so how does that work? I did confirm that the odometer reading was correct.Tamara D.
Keep up the good workANDREWJ J.
No problems.. Very good serviceRick D.
All good. Staff was courteous and professional.Ulderico D.
there needs to be better communication between online and the actual dealer.Graydon R.
Happy with great service, no waiting, very attentive and efficient service. Thank you very much. I recommend.MARIA S.
When I walked around the trailer I noticed that a clearance light had been broken off the trailer when I brought to the attention of the attendant he said that they knew about it.Under the highway traffic of Ontario all lights must be working regardless of the time of day. Also one tire on the trailer was close to it;s ware bar.DOUGLAS M.
The trailer had a soft tire when I picked it up that I didn't realize until it was loaded, and I was charged the $8 insurance even though when I booked it online I selected that I did not want it.Francis V.
I was told to pick up trailer and hook it up myself. I guess because it was raining he did not want to get dirty. I will never rent from there. what if I did not know what i was doing and trailer got un hooked? who is liable? I rented a 6 x 12 trailer, it was all that I could lift myself and hook to my truck. I hope my back still holds up...........GERRY M.
We booked a a vehicle and received a confirmation from Uhaul for a date requested. When we arrived we were told the vehicle was not available despite the confirmation we presented to them. We were forced to select a much bigger vehicle. When we returned the larger vehicle / the smaller vehicle we originally wanted was never rented out. Very disappointed.LORIC C.
Great experience. Truck clean. Personable staff. Reasonable price. Very happy overall.KATHLEENM C.