My experience with Uhaul as a whole was terrible. The unprompted cancellation, last minute changes in pickup locations, constantly changing information, and terrible customer service from some individuals give me no reason to ever recommend this company to anyone. There were some very helpful individuals (Angela at the Bluff Springs pickup location was enormously helpful), and some very unprofessional ones, but overall the company has glaring issues in communication and organization. I would strongly recommend anyone reading this to consider any other option for moving.
Sean M.
AAA Storage Brenham
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brenham, TX 77833
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everything worked out very well. Very friendly and helpful.
KELLI R.The unit I rented was not available at location designated. Had to drive almost 50 miles to pick up the unit received. I rented a certain size and received a confirmation to the order, with price confirmed. Upon pick up, which was not available, is the reason I traveled the extra mileage and incurred an increased charge.After notifying headquarters I was given a runaround and no resolution was attained. Needless to say, this was not a satisfying experience and I will never, I mean never use U-haul again, nor will I ever recommend your service to anyone. It was an ugly and costly experience!
David S.Nothing. Everything was great!
Sandra L.Left turn signal not working, right reverse light not working other than that everything was great.
carl H.