Lock box was frozen, zero dollys of 4 that I ordered so I had to go to and pay another location-- , told I would not be charged and still charged. Disastrous and would never recommend this location. Also, closed on Sundays which is a popular moving date and truck is parked at a random location to pick up so no one to help.Devon H.
Trim Line of Burloak
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Burlington, ON L7N3T3
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- 3.5 Average Customer Rating
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The van was very dirty when I picked it up. It was full of garbage with empty water bottles and half drunk coffee cup.Jacqueline T.
Checking process too longGrazyna P.
more visible signage as I had some trouble finding the truck at first. Maybe a uhaul sign by back lot where the trucks are parked?Brent T.
I found the steps you had to go through on your phone for a remote pickup time consuming . The tech used by U-Haul should be improved to make the experience easier. I'll definitely use a manned site next time.Doug L.