I had to wait almost an hour for â€œapprovalâ€ to check in online. I tried to do it in person and they were not able to help me. It didn't mention online that it would take that long or that any kind of approval was required. An hour is a lot of time on moving day and put us very behind schedule! I mentioned this to customer service and was not offered any kind of credit or anything. I will use a different truck rental next time.
Trailer Rental & Towing in Burnet, TX at JB's Quick Ship
Moving to or from Burnet, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Burnet, TX 78611 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Burnet, TX
Cargo trailers in Burnet, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at JB's Quick Ship!
Utility trailers are perfect for towing large or oversize cargo in Burnet, TX 78611. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at JB's Quick Ship provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Burnet, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Burnet, TX online today!
Trailer and Towing Supplies
Clean the interior of the truck before renting it out
They need to learn how to write up contract when computer is down
Make sure you tell the renter in a more pronounced way the size of the ball needed for your trailer rented.
Very helpful and efficient customer service
Easy clean and nice people. Couldnt get any better. Thanks
I have used this location multiple times over 10 years (between two kids moving to college in different cities hundreds of miles away and moving our family home 3 times and once to pick up furniture too big to haul in a pickup truck) and every single time the employees have been helpful, friendly, informative of charges and optional add ons, gone over the phone number and who to call if something is wrong with the truck while I have it. I've had to extend rentals over the phone before, turn in trucks after hours... never had any issues or problems. Love this place and these people! Sorry to say our last move was to a different city where we won't be using them anymore!
Friendly, fast service.
All went well throughout the process, very pleased.
everything was great!
Nothing...all went well!
Excellent customer support! Well maintained equipment, clean and timely.
I apologize for not knowing the great woman that saved our horrible day, but she was awesome! You have a wonderful representative there!
Easy to work with
The phone app to pickup after hours is very confusing and slow
Security lights after hours for drop off
Cab had not been cleaned : trash in floor and cigarette ashes know cup holder. I don't smoke. Back appeared not to have been swept out well. Got 4 miles to gallon. Staff knowledgeable and courteous.
Beats me.....They are always professional and courteous. They are my "go to sight" here!
This was my first time using U-hual. Customer service steamed a bit annoyed when I arrived to pick up the u-haul. When asking questions about the vehicle she seem to be occupied with other things then attending to what I my questions were. I believe there should be training on customer service. I'm also dissatisfied with yalls policy where y'all charge an extra day for just being 10 to 30 minutes late on drop off. I believe your policy should have been explained or mentioned when picking up the u-haul. Will I rent from u-haul again, probably not.
I was coming in from Dallas and running late. Your agent stayed about 10 minutes later then closing for me and I really appreciate it.
Promote the fantastic fuel economy of the 10 ft box! I got about 17 mpg and was expecting sub-10!
The u-haul website especially the checkin process is very broken. It needs to be fixed.
The employee wasn't sure about how to access the information we provided on the pre-registration form online. Therefore we had to provide that information again.
Truck was filthy, inside and out. Transmission had a problem, causing the engine to run too fast, which wasted gas. Truck was so beat up you could hardly figure out how to note the "previous damage" to avoid liability when returning it.