person accepting drop off was not helpful at all. i asked if I signed something to return truck. he said just do it on line. I went home. what he should have said was you can sign in on line BUT you need to take picture of milage and youll need to use phone to register your location . I had to drive back to the drop off location to do these things. what a waste of time because he didnt bother to tell me this
Tony K.
B&E Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burr Ridge, IL 60527
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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your process of returning is so complicated. you need to.simplify it for person who.is not a tech savvy. like a phone call instead of an app.
Raymond A.No comment
bruce W.It took us a while to find the entrance to the business, there were so many trucks and vehicles in the lot, you couldn't see the door. Other than that they were friendly.
Tarina R.While the truck was free of trash the cab was very dusty, dirty and grimy. Routine maintenance of the driver's area would be suggested to improve the experience.
Dawn K.