B&E was fine. My problem was that I chose to rent from the Woodridge location (It was 20min closer to me). I even had them inspect my hitch and electric system to make sure everything would work (and they did mention that I could not rent one-way at that time). Then, on the 4th of July holiday, you mother fuckers changed the pickup location to Burr Ridge. Obviously, there was no way to get someone to explain why on the holiday. So, on 7/5, I went to the Woodridge location and they still had at least 2 trailers in their lot. The asshole there said those are for local moves only (even though one of the trailers had one-way advertising painted on it)! I do not EVER enjoy Bait & Switch Tactics, which this clearly was!
TODD L
B&E Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burr Ridge, IL 60527
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Tracy behind the counter was friendly and professional.
WILBUR HCharged me $671 for a $158 rental. I called immediately, the lady tells me “it’s fixed” no apology for running my card an extra $500+. The truck was absolutely filthy in the cab. I won’t be renting from here in the future.
ANTHONY GTruck was clean but ran very rough. Exhaust was super loud. Definitely a kidney beater
DANIEL YThe only thing that I don't like is the fact that when they send you an email receipt it doesn't expand and you can barely read what the charges are it's a shame but you almost have to print it out just to see what you're actually being charged for. I noticed that this happens with all U-Haul facilities not just this location.
Rita M