I order a dolly in which can help me in moving but there is no dolly inside the truck. And the most shocking was it is still charged on my card. Can someone explained it to me. Thanks
Mervynne F.
Trailer Rental & Towing in Calgary, AB at Flying J Southeast
(U-Haul Neighborhood Dealer)
11511 40th St SE
Calgary,
AB
T2Z4M8
Contact Us
11511 40th St SECalgary, AB T2Z4M8
Services at this Location:
Location Hours
- Mon-Fri: 9 am - 5 pm
- Sat-Sun: 9 am - 1 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Calgary, AB T2Z4M8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Was a really smooth process and the young lady working the desk was really nice and helpful.
John D.- Rating:
- 5.0
Very friendly service
Paula S.- Rating:
- 2.0
I was told i had to fill the gas tank to Full when I returned back. When I got in the vehicle the gas gauge was probably about 1/8th away from full. When I arrived back I was told I should I have known to stop and tell them which I wasn't told in the store-i was told it was ready to go. I had booked this online days before. Should it not just have been ready? So I ended up paying $40 for gas for barely any use on top of the fees. I also was not told to check the mileage. Customer service should be more clear instead of skipping over the parts as if everyone knows how to use a uhaul.
Danielle R.- Rating:
- 5.0
Great experience.
KEVIN O.- Rating:
- 1.0
Whoever it was that checked us in to rent the van was very unprofessional. We were setting everything up and when it came to paying we didn't have a credit card. We said our son had one and went to get him from the car. Their were other employees and other customers in the store and the employee serving us said “isn't that embarrassing when your child has to pay for youâ€. Very unacceptable to say such a thing out loud and make a customer feel badly. Nobody said our son was going to pay but even if he did- that was completely uncalled for. I don't expect an email back or a standard “we apologize for thisâ€. Just teach your employees to not be so ridiculous and unprofessional.
MARTINA S.- Rating:
- 5.0
Thank you for providing alternate locations such as this one; in the past I did not rent from Uhaul because my closest location was 10km further away. I will use this location again in future due to the excellent service and proximity to my home.
Michael D.- Rating:
- 5.0
Super easy to rent and use. Gentlemen helping my was very friendly and helpful, will definitely use again
Walter Scott N.- Rating:
- 4.0
It was fine. Not sure why you need two contact names.
Michael H.- Rating:
- 5.0
The young lady that signed me in was very helpful and knowledgeable. Thank her
Don H.- Rating:
- 4.0
Always easy when you book ahead
June S.- Rating:
- 5.0
The young woman who served me was wonderful. The booking process was simple and easy and when I called the location, I was able to speak to someone instantly to answer my questions. Only feedback was I didn't completely know about the return process and dropped the keys in the return slot before I had walked through the text link return process. We drove back to the location to try to avoid the $20 convenience fee and were unable to do so without the key. Thanks to the kind staff we were not charged the fee and we will certainly book from this location again!
Bryton U.- Rating:
- 5.0
My Uhaul truck did not have windshield fluid and it was hard to drive in bad weather condition!
Alexander S.- Rating:
- 5.0
Very good help at the desk at pickup!
RICHARD C.- Rating:
- 3.0
Location was fine, felt like we were standing in a storage room with stuff everywhere. Quick process to get the truck and head out.
Tavile D.- Rating:
- 3.0
clean truck, owner should wear a mask,
Jerry S.- Rating:
- 4.0
We just dropped off the vehicle to the drop box.
Marianne B.- Rating:
- 5.0
Very pleasant and helpful.
Dale D.- Rating:
- 5.0
Warm and friendly welcome, excellent service and working equipment. Full package. Absolutely wonderful. This is a model uhaul store.
olubusayo A.- Rating:
- 5.0
The clerk was very accommodating and helpful. However, there should be a different protocol for only renting a $10 dolly. I shouldn't need to provide 3 names and phone numbers!
Cathy D.- Rating:
- 5.0
All went well. Friendly, prompt, smooth service.
Michael P.- Rating:
- 1.0
i was charged extra for gas when i returned to the right amount left in tank. the lady told me she would need to figure out how to get me the refund which she never ever did. dissapointed!
Koomesh W.- Rating:
- 5.0
Service representatives very helpful.
Jeremy S.- Rating:
- 4.0
The lady work in that location she's a friendly and she really entertained us.
Analyn R.- Rating:
- 2.0
After we got stuck in snow they gave us the run around, the location said we had coverage, but gave us another number, we called the other number and they said we didn't, by the time we got the truck out they charged us for another day. When checking the receipt it said we had paid $30 in coverage.
Rajvir T.