It took OVER 30 minutes to pick up reserved uhual.. The location is a of metal construction so you have no phone service inside.. That is an issue when the customer is left doing everything and uploading pictures via uhaul portal.. had togo in and out of pick up location for about 15min to complete pick up process... 15ft Uhaul was not in good condition, windshield was dirty inside and out, hard pull to the right when driving, right front tire cupping and almost bald on outside of tire!! Driver side windshield wiper is completely trashed with rubber leading edge hanging off of wiper.. To make mattrer worse I was not able to be accommodated with different truck same day so was stuck driving unsafe truck.. Grateful DOT did not pull me over!! Do better uhaul. Not happy!!!Brandon A.
Citgo Food Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Calhoun, GA 30701
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- 3.5 Average Customer Rating
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Equipment was in very good condition. Easy online rental,and simple. If I need to rent again , I'll rent from U-haul.JIMMY G.
I requested a smaller truck because I didn't have a lot to move but none were available. That wasn't a problem because Uhaul upgraded me to a larger size truck for the same price as the smaller one. Once I picked up the truck and go in the first thing I noticed was the truck smelled like a dirty wet dog had lived in it for a week. Once I was done moving everything and was on my way back to drop off the truck I noticed that it made a grinding noise when you drove 55-60 mph. I informed the store of what I was hearing so they could let Uhaul know. To improve the next persons experience with the truck that I used I would recommend doing a deep cleaning and taking it in for service to find out what the grinding noise is when driving over 55 so it doesn't end up leaving someone stranded.Chris W.
Location has been out of business for over 3 months, lost my flight back to Miami. Very frustrated experience, but hen I call the 1800 number I had to wait over an hour for instructions to where drop off the truck. Over all I will NEVER ever use U-Haul again and I will let everyone knows through conversation and social media not to use U-Haul based on my experience. Cynthia Preston who answer my call did not show sympathy nor offered anything to make this experience a little better.JORGE T.
These rural drop offs ( gas stations, repair shops ) are not equipped to provide the same level of assistance available at a U-haul location, but I suppose that is to be expected.Dennis M.