Apparently the U-Haul reservation system was off line - so it took over a hour to check out.
David H
West Coast Self Storage Carlsbad
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carlsbad, CA 92010
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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My rental experience today was perfect. Could not of been better. Nothing to improve on.
David HPositive - My rental was scheduled for 9 30am, 30 minutes before the location opens. But this really nice lady says she gets there earlier to help people out. Negative - the App does not work as well, you guys need to invest heavily in improving the app reliability.
RICARDO FWhen I rented I asked if they were open on Saturday for a return. She answered yes that they were there all day. When I returned at 12:56 on Saturday there was a sign on the door that said they were at lunch until 1:27 and that the store would be closed between 1 and 2 for 30 minutes for lunch. When she returned at 1:45 I asked her why she didn't tell me that they took a lunch break and she pointed to the door and said it showed the time. Then she said I could have put the key in the drop box. I said how was I supposed to know that? She took the key and as she walked into the store she asked the other customers who had also been waiting to please not yell at her too. I didn't yell at her, I just expressed my frustration about her not telling me. Just a very frustrating experience as my son was getting married and I was on a very tight schedule.
Bruce LThe truck was fine. But the wheel of the dolly came apart upon easy use. And was charged for a dirty van but left nothing in the van except what was rented. Not a fan
Joseph N