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James Strause
Pauls Tire & Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carrollton, KY 41008
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Smooth transaction, no issues.
Norm SzaboI rented this to relocate some items down south for the summer and created the reservation online using my information. Picking up the trailer was easy except for the fact that it could not be rented under my name because I am visually impared. They would not release trailer to me unless a licensed driver was on file although I would be with the trailer the entire trip and be in the vechile.
LAURA LUKINGWasn't a pleasant place at all. Our truck which we reserved wasn't there was told to wait for a hour. Called customer service they exchanged our truck for a different one. Lady in the front office wasn't helpful at all. Once off the phone with customer service went in to pick keys up and was given the wrong key had to go back for the correct key. After unloading truck called customer service and asked if we could drop off in different location they said yes and gave us the closet location to us. Which we dropped off on time with 25miles left which we paid for. Took pictures before and after. Got a call from one of the references I used stating that they received a call from Paul's tire asking where the truck was and they were gonna charge 400$ to my account. So called customer service and told them about the incident still waiting for a department manager to call back. I DO NOT RECOMMEND THIS PLACE TO NO ONE. SUCH A HASSLE TO MOVE IN THE FIRST PLACE NOT TO DEAL WITH THIS AS WELL.
Christina SamsNice people and a problem free rental experience!
bruce boyd